Associate Director, CRM Operations

Ubisoft
Montreal QC ca
8 days ago

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Job Description

What you’ll do

Ubisoft Entertainment, a global leader in the video games and entertainment software industry, is currently seeking a full-time Associate Director of CRM Operations. This role will report to Senior Director of CRM, and manage the CRM Operations Team, charged with the integration, configuration, and execution of all multi-channel CRM communication campaigns in the NCSA zone. The group handles all direct to consumer messages for all brands and the Ubisoft portfolio, across multiple CRM channels. The Associate Director has the responsibility of ensuring the proper execution of requested messages at scale for all supported brands across these channels, and is the “last mile” in applying our digital customer experience. The ideal candidate is immensely passionate about digital experiences, and has a proven track record on how to best apply modern marketing automation toolsets to make every interaction with our customers feel as personal as possible.

Responsibilities

Qualifications

What you bring to the team

What to send our way

Additional Information

At Ubisoft Montreal, a preeminent developer of video games located in Montreal’s dynamic Mile-End neighbourhood since 1997, we offer a work environment unique in the industry for allowing you to build and cultivate games that are part of critically acclaimed, iconic AAA franchises of international repute.

When you join Ubi Montreal, you enter a community of passionate, extraordinary developers connected by their need to innovate, to be creative and to work with the latest technology. You’ll discover a world where employees enjoy constant career advancement, a supportive learning environment, and competitive compensation packages.

More than anything, at Ubi Montreal, you will regularly ship a variety of big, quality titles – Assassin’s Creed, Far Cry, Rainbow Six, Watch_Dogs, For Honor and… well we can’t disclose all our secrets just yet… – and work with some of the most talented people in the industry.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, ethnicity, religion, gender, sexual orientation, age or disability status.

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