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Associate Content Operations Specialist
2 years ago
Team Name:
Battle.net & Online ProductsJob Title:
Associate Content Operations SpecialistRequisition ID:
R013545Job Description:
Associate Content Operations Specialist
Activision-Blizzard is looking for a passionate and detail-oriented Associate Content Operations Specialist to support our games on the Battle.net platform. In this role, you’ll work with internal and external partners to configure and deploy new products. The employee will support managing content updates on the Battle.net platform.
The ideal candidate is a meticulous individual who can think ahead and work independently. This person will work in a cross-functional environment to support campaigns from start to finish.
The Associate Content Operations Specialist should be highly organized, self-motivated, and passionate about gaming.
Battle.net is the platform that facilitates togetherness, connection, and belonging for Blizzard and Activision players. Connecting us no matter who is on the other side – adversaries or allies – for the challenge, the excitement, and the epic shared experience.
Covid-19 Hiring Update: We’re currently in a work-from-home model, and we’re continuing to interview and hire during this time. This role is expected to begin as a remote position but will transition to at least a partial in-office position based out of Irvine, CA. We understand each person’s circumstances may be unique and will work with you to explore possible interim options.
Responsibilities:
- Configure and deploy products on the Battle.net Shop (licenses, product relationships, pricing, upgrade paths)
- Implement copy and localization on the Battle.net Shop product pages and banners.
- Implement age ratings and legal disclaimers on the Battle.net Shop for all new product launches
- Implement product price changes during sales
- Ensure the proper provisioning of access privileges to eCommerce products and tools.
- Coordinate the safe delivery of large-scale entitlement grants
- Implement daily editorial and engagement updates and sale promotions on the Battle.net app in all supported languages
- Implement Blizzard.com promotional updates
- Implement Battle.net blogs and patch notes
Qualifications:
- High School education or GED Equivalent, and 1+ years experience in Digital Commerce
- 1+ years’ experience working in content operations or digital supply chains
- 1+ years’ experience with product implementation and reconfiguration
- 1+ years’ experience managing and updating shop content and campaigns under the direction of management
- 1+ years’ experience gathering and aligning necessary resources against a schedule, especially under tight deadlines and changing project demands
- 1+ years’ experience building key relationships, gaining cooperation, and reducing tension among team members and impacted departments
- Strong verbal, written, and interpersonal communication skills.
- Be punctual and dependable
- Can-do attitude and a customer service mentality.
Pluses :
- Bachelor’s degree, or 2+ years experience in Digital Commerce
- Familiarity with the following tools: Microsoft Office (Excel, PowerPoint, etc.), Google Analytics, Microsoft Planner, Wrike, SharePoint, JIRA, Confluence, Contentstack
- Experience working in a global environment
Blizzard Entertainment is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability.
Blizzard Entertainment is a global company committed to growing our employees along with the business. We offer generous benefits and perks with an eye on providing true work / life balance. We’ve worked hard to foster an intensely collaborative and creative environment, a diverse and inclusive employee culture, and training and opportunity for professional growth. Our people are everything. Our core values are real, and our mission has never changed. We are dedicated to creating the most epic entertainment experiences.
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