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Advanced Digital Account Manager

Lottery:

Lottery games are one of the biggest consumer products on the planet and Scientific Games is the world’s largest supplier. Our lottery games have been entertaining and thrilling players since 1973. Most importantly our games fund good causes like education, health and welfare, senior citizens, roads, bridges and the environment.

Scientific Games supports lotteries in more than 50 countries by delivering industry leading marketing and insights, unmatched retailer innovation, developing first class mobile-based products and most recently launching our virtual SG Sports betting platform.

We are looking for employees interested in helping Scientific Games strengthen our position as the world’s foremost leader in lottery products and services.

Scientific Games:

Scientific Games (SG) is a global leader focused on delivering an ever-expanding portfolio of lottery and gaming products and services to the world's government-regulated and government-sponsored entities. Scientific Games' global reach is made possible through the expertise, skill and dedicated efforts of its 8,000+ employees who serve lottery and gaming customers in more than 100+ countries on 6 continents.

Position Summary

Job Summary:

The Digital Account Manager coordinates all aspects of the relationship with lottery customers utilizing Scientific Games’ interactive programs including players clubs and loyalty rewards programs.

• Serves as the day-to-day direct contact for lottery customers.
• Creates and manages to a digital marketing plan and budget for multiple assigned interactive programs.
• Develops and maintains strong direct customer relationships in order to advance Scientific Games and customer objectives.
• Communicates account activity, milestones, KPIS’s, obstacles, and performance regularly to customer and internal teams.
• Coordinates customer needs with appropriate Scientific Games departments.
• Reviews major deliverables and communicates internally to ensure quality standards and expectations are met.
• Works with internal teams to ensure proper functioning of rewards program technology.
• Leads content development for proposals or other assignments as an interactive subject matter expert.
• Responsible for all financial aspects for each loyalty program
•Other functions and responsibilities as assigned.

Qualifications

Position Requirements:

Position Requirements:
• Lottery industry and marketing experience preferred
• Digital Marketing and Account Management experience
• Excellent interpersonal skills at all business levels
• Excellent written and verbal communication skills
• Excellent presentation skills
• Excellent customer service skills and ability to maintain positive customer relationships
• Ability to coordinate and complete numerous tasks simultaneously while maintaining a sense of priority
• Must be a motivated, self-starting individual
• Ability to adapt to fast paced environment with ongoing changes
• Ability to travel up to 25% of the time
• Proficient with Microsoft Excel, PowerPoint, Word, and Outlook
• Bachelors Degree required
• 5-10 years of customer experience

Scientific Games Corporation and its affiliates (collectively, “SG”) are engaged in highly regulated gaming and lottery businesses. As a result, certain SG employees may, among other things, be required to obtain a gaming or other license(s), undergo background investigations or security checks, or meet certain standards dictated by law, regulation or contracts. In order to ensure SG complies with its regulatory and contractual commitments, as a condition to hiring and continuing to employ its employees, SG requires all of its employees to meet those requirements that are necessary to fulfill their individual roles. As a prerequisite to employment with SG (to the extent permitted by law), you shall be asked to consent to SG conducting a due diligence/background investigation on you.

This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above.

SG is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If you’d like more information about your equal employment opportunity rights as an applicant under the law , please click here for EEOC Poster.