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World of Warships Support Specialist (English, German)

Wargaming
Beograd, Stari Grad, Serbia
3 months ago
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Wargaming is looking for a Support Specialist to work on World of Warships in our brand-new Belgrade office.

The WoWS Support department helps our users solve game mechanics issues, problems with bonus codes, in-game events and equipment, experience, and others. They monitor users for proper and respectful behavior toward one another and act according to the company’s policies established by the license agreement and its addendums. They keep order and prevent the rules from the company documents from being broken, as well as communicate directly with users whose accounts have been banned for violations.
The team also solves payment issues, including payment failures or erroneous payment entries, inability to make payments, refunds, cancellations, and many other financial cases. Account security is another area of responsibility for Support Specialists.

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About Wargaming

Wargaming is an award-winning online game developer and publisher headquartered in Nicosia, Cyprus. Operating since 1998, Wargaming has become one of the leaders in the gaming industry with 15 offices worldwide, including studios in Chicago, Prague, Shanghai, Tokyo, and Vilnius. Our diverse and multicultural team works together to deliver a top-class experience to millions of players who enjoy Wargaming's titles across all major gaming platforms. Our flagship products include free-to-play hits World of Tanks, World of Warships and World of Tanks Blitz.

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