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Workplace Specialist (Travel)
4 years ago
Job Description
Mission:
By situating into this Travel Advisor role, you will be an indispensable ambassador in creating with us a world of superb experiences.
What you will do:
- Prepare, advise internal/external visitors with logistic support, analyse, plan trip schedules. Detailed actions involving:
- Provide with flight and hotel booking services which including search, itinerary proposal.
- Address travel queries.
- Elucidate company policies and service scopes, proactively work out the most efficient and logical solution.
- Maintain excellent client relations by providing accurate responses, timely reservations, and engaging positively in interactions by all means.
- Follow-up on order details accurately, provide schedule updates as required, and ensure timely issuance.
- Verify booking refund or exchanges and process promptly, provide penalty notification and timely refunds.
- Manage vendors’ service quality and build long-term business relationships.
- Business Service support (ADSL, Plants, Parking facilities, etc).
- Interact with property management (monthly payments, AC applications, etc).
- Other tasks assigned.
Qualifications
What you need to be equipped with:
- One year minimum practical experiences in a dynamic customer-focused travel services.
- Independent and collaborative with a strong can-do attitude.
- Enthusiastically self-driven, possess the ability to establish quick rapport across all levels in a business hierarchy.
- Strong verbal and written communication skills both in English and Chinese.
- A trend-spotter, creative and passionate in generating memorable experiences.
- Detail-oriented, take pride in accomplishing excellence.
- High-degree of appreciation for Ubisoft Culture.
Bonus Points:
- Worked in sizeable organization with more than 100 employees.
- French Language proficiency.
Additional Information
What you will also get:
- An international working environment
- FUN Culture
- Lots of love from your colleagues!
Why Ubisoft Shanghai?
Be a part of the most exciting and innovating video game company in China. Come to work in Shanghai, an amazing city renowned as “Paris of the East”.
Together with a team of multi-national professionals equipped with the cutting-edge technologies, you can be assured of an experience that is both aspirational and fulfilling.
By working in Shanghai studio, you will also be offered with an array of career development opportunities, an abundant training resources, and moreover, a stimulating and creative work environment.
If you’re looking for this kind of job opportunity, you’ll find it here at Ubisoft Shanghai.
Join us for an exciting adventure and make great games!
Company Description
About Ubisoft & Shanghai Studio:
Ubisoft is a leading creator, publisher and distributor of interactive entertainment and services, with a rich portfolio of world-renowned brands, including Assassin’s Creed, Just Dance, Tom Clancy’s video game series, Rayman, Far Cry and Watch Dogs. The teams throughout Ubisoft’s worldwide network of studios and business offices are committed to delivering original and memorable gaming experiences across all popular platforms, including consoles, mobile phones, tablets and PCs. For the 2018-19 fiscal year Ubisoft generated Net Bookings of €2,029 million.
Created in 1996, Ubisoft Shanghai studio, is a vibrant and exciting place where our 400+ talents get opportunities to either co-develop great AAA blockbuster games, create cutting-edge online games or produce fun mobile games.
To learn more, please visit: www.ubisoftgroup.com
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