WFM Realtime Analyst

Electronic Arts
Hyderabad Telangana India
3 days ago
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Job Description:

Role: WFM Realtime Analyst

The WFM Realtime Analyst will use their experience to execute in-week and intraday planning efforts to mitigate operational risk and optimize for performance. This will be facilitated across multiple sites, partners, languages, and contact types. You’ll also provide subject-matter expertise for Aspect tools and software, as Electronic Arts continues to build its Workforce Management capabilities at scale. You’ll need a passion for operations and data to identify opportunities and exploit them while applying an eye for scaling processes and workflows. Your ability to build relationships on a global basis, and your versatility to switch between strategic thought leadership, and tactical, detailed work outputs will be crucial.

Responsibilities

Requirements

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