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Virtualization Cloud Engineer

Virtualization Cloud Engineer

Electronic Arts

Austin, TX

EA IT

Electronic Arts Information Technology (EAIT) group keeps our employees and business operations connected globally. As a digital entertainment company, EA's enterprise technology needs are diverse and span across game development, workforce collaboration, marketing, publishing, player experience, security, and corporate activities. We bring creative technology services to each one of these areas, keeping everyone creative, collaborative and productive. Our team ensures better play across all of EA and needs your help to do that. Will report to the Sr. Manager of Compute Operations.

Responsibilities:

Must have 8+ years of progressive, technical experience. You must function with limited direction and guidance. Must be able to work in a team environment, demonstrate leadership skills, follow established business processes and procedures, prepare knowledge documentation SOP's, and perform changes and preventative maintenance to ensure the smooth day-to-day operation of EA's computing environment.

• Acting as an SME (Subject Matter Expert) for the support teams responsible for maintaining a scalable and resilient infrastructure to support the needs of teams across EA
• Directly influence our journey towards zero-touch, highly scalable, reliable infrastructure.
• Direct involvement in incidents or problems that cause service impact and act as escalation point for incidents that impact Virtualization and Cloud infrastructure platforms
• Automate, optimize and drive efficiency of effort, code, and process.
• Resolve complex technical issues and drive innovations that improve system availability, resilience, and performance.
• Create, maintain and share technical documentation used by engineers and other team members.
• Experience deploying and managing resources in AWS or Azure or Google cloud platforms in a production setting

Qualifications:

Expert knowledge of Virtualization Technologies and associated services (specifically VMware,VMware on Cloud, skyline, and VROPS)

• Experience with orchestration tools that support the automated delivery of enterprise platforms
• Good knowledge of scripting languages such as Python, PowerShell and BASH etc.
• Experience working in a hybrid environment of cloud and on-premise enterprise applications
• Experience with Infrastructure automation tools like terraform, vault, nomad and sentinel
• Design, build & maintain large scale, secure Kubernetes and other application platform infrastructure on AWS & Azure
• Experience with AWS monitoring and alerting tools in a production setting. Experience containerizing applications, deploying, and maintaining them
• Experience migrating on-prem infrastructure to cloud
• Experience with enterprise-level applications and cloud-based services, in AWS, Azure, Google
• Your Strong understanding of system and networking concepts and troubleshooting techniques.
• Your Strong communication and coordination skills with different teams within IT
• Your Strong interpersonal and teaming skills - ability to set and enforce process and influence engineers who are not direct reports
• Demonstrated ability to quickly resolve the incidents and upkeep the service availability.
• Your Understanding of end-to-end technical requirements across delivery functions.
• Able to analyze complex cross-functional and cross-platform issues.
• Good capabilities around capacity planning and analysis.
• Your Use Knowledge of ITIL process
• Your understanding of systems dependencies and interrelation to the business.
• Enterprise Linux systems Management using RedHat Satellite and Ansible Tower
• Strong admin and troubleshooting skills to manage Linux systems (LVM, users and Group management, NFS, web services like apache and tomcat, kernel upgrade etc.)
• Experience with Linux and/or Unix Systems administration tools and frameworks/tools (such as Ansible, Chef, Puppet, etc)

COMPENSATION AND BENEFITS

The base salary ranges listed below are for the defined geographic market pay zones in these states. If you reside outside of these locations, a recruiter will advise on the base salary range for your specific location.

EA has listed the base salary ranges it in good faith expects to pay applicants for this role in the locations listed, as of the time of this posting. Salary offered will be determined based on numerous relevant business and candidate factors including, for example, education, qualifications, certifications, experience, skills, geographic location, and business or organizational needs.

US COMPENSATION AND BENEFITS

The base salary ranges listed below are for the defined geographic market pay zones in these states. If you reside outside of these locations, a recruiter will advise on the base salary range and benefits for your specific location.

EA has listed the base salary ranges it in good faith expects to pay applicants for this role in the locations listed, as of the time of this posting. Salary offered will be determined based on numerous relevant business and candidate factors including, for example, education, qualifications, certifications, experience, skills, geographic location, and business or organizational needs.

BASE SALARY RANGES

• California (depending on location e.g. Los Angeles vs. Sacramento):
º $90,550 - $137,700
• New York (depending on location e.g. Manhattan vs. Buffalo):
º $86,150 - $137,700
• New Jersey (depending on location e.g. Jersey City vs. Trenton):
º $86,150 - $137,700
• Colorado (depending on location e.g. Denver vs. Colorado Springs):
º $86,150 - $126,700
• Washington (depending on location e.g. Seattle vs. Spokane):
º $86,150 - $126,700

Base salary is just one part of the overall compensation at EA. We also offer a package of benefits including paid time off (3 weeks per year to start), 80 hours per year of sick time, 16 paid company holidays per year, 10 weeks paid time off to bond with baby (following 1 year of service), medical/dental/vision insurance, life insurance, disability insurance, and 401(k) to regular full-time employees. Certain roles may also be eligible for bonus and equity.