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Vice President, Global Quality Assurance

Blizzard Entertainment
Irvine California 92618 United States of America
8 months ago

Job Title:

Vice President, Global Quality Assurance

Requisition ID:


Job Description:

Position: Vice President, Global Quality Assurance

Location: Irvine, CA

Company Background


Blizzard Entertainment is a premier developer and publisher of entertainment software. After establishing the Blizzard Entertainment label in 1994, the company quickly became one of the most popular and well-respected makers of computer games. By focusing on creating well-designed, highly enjoyable entertainment experiences, Blizzard Entertainment has maintained an unparalleled reputation for quality since its inception.

Blizzard Entertainment’s track record of #1 games spans more than two decades, including its most recent releases, Overwatch™ , World of Warcraft®: Battle for Azeroth™ , Hearthstone® , Diablo®III: Reaper of Souls™ , and StarCraft® II: Legacy of the Void ™ . The company has also garnered broad critical acclaim, achieving multiple Game of the Year awards across each of its blockbuster franchises. In addition, Blizzard Entertainment’s online-game service,® , is one of the largest in the world, with millions of active players.

In addition to games, Blizzard Entertainment is also positioning itself as a broader media and entertainment leader. In January 2016 Activision Blizzard acquired Major League Gaming (MLG), resulting in the formation of Activision Blizzard Esports Leagues.

Activision Blizzard Esports Leagues is uniquely positioned to create long term value via the creation of individual gaming leagues for Activision Blizzard franchises and commercialization of the Blizzard and Activision esports portfolio through brand partnership and media rights sales. Leading the charge, The Overwatch League (OWL) represents one of the first truly global, culturally relevant esports leagues, combining the best of traditional sports and esports. 2017 was a critical year for the Leagues business. The Overwatch League team saw great success as they signed 12 world-class owners, launched programming to a very large audience, and quickly became the most commercially successful esports program in history. Similarly, the Call of Duty World League (CWL) team successfully launched the Global Pro League from the MLG studio in Ohio and have continued to grow the already popular Call of Duty esports scene.

Headquartered in Irvine, Calif., Blizzard Entertainment, a division of Activision Blizzard, was founded in 1991 under the name Silicon & Synapse by Senior Vice President & Executive Producer Allen Adham, President & CEO Michael Morhaime, and Chief Product Officer Frank Pearce.


Mission Statement: Dedicated to creating the most epic entertainment experiences...ever.

Core Values: Blizzard Entertainment’s eight core values represent the principles and beliefs that have guided our company throughout the years. These values are reflected in employees' decisions and actions every day.

Position Description

Creating epic Blizzard gaming experiences like raiding the Black Temple and exploring the depths of Sanctuary come after talented teams spend thousands of hours perfecting the final product.

Blizzard Entertainment is seeking a world-class quality assurance leader with a rare blend of technical proficiency, qualitative understanding and executive leadership skills to lead multiple test and automation focused departments including Quality Assurance, Test Engineering, Compatibility, Mastering and Submission, User Research, and QA Operations. As the Vice President, Global Quality Assurance, you will be the senior executive focused on cultivating and driving world-class test services, on test quality and process efficacy, efficiency, automation, and continuous improvement. Blizzard Entertainment hosts a large and complex online gaming environment and understanding dynamics associated with delivering products in this type of environment, will be critical success factor. This role will manage a 350+ person multi-generational organization, with a primary focus of championing quality and assisting our development partners to achieve the epic launches our customers have come to expect.

In this role, you will be responsible for providing strategic test vision, leadership and operational direction for Blizzard’s global test organization, while finding creative ways to energize and grow a diverse team of test professionals. The successful candidate will be smart, candid, direct and non-political, with a highly developed sense of ethics, energy, confidence, creativity, and ambition. This person will be team-oriented, with an assertive personal style, possessing highly developed interpersonal skills, and is adept as an influencer and negotiator. We seek a forward-thinking leader who can evolve the quality assurance department into a modern test and automation asset. If you possess the rare blend of strategic technical vision, combined with a forward thinking, business-oriented mindset and passion for talent development, we want to speak with you.

More specifically, responsibilities include:

Position Requirements


Leadership & Behavioral Competencies

Year One Objectives

Team Name:


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