This job might no longer be available.

VIP Relationship Manager

Wildlife Studios
Dublin, Dublin, Ireland
4 years ago
Apply

About the Team

Our Player Experience Team is based in Dublin and has a focus on creating engaging and memorable moments for all Wildlife community members and players every single day.

In Player Support, we strive to help our players enjoy the games they love, with as little interruption and distraction as possible. We ensure that they have positive experiences through every step of their journey by providing fast and effective support that shows empathy, understanding, and care.

About the Role

This is a fast-paced, results-driven role with responsibility for the management of Wildlife VIPs. This Relationship Management role is aimed at individuals aspiring to become brand ambassadors for Wildlife’s high-value players. You will ensure the superb delivery of the player experience strategy, drive high engagement levels for top players, and act as the voice of these players for the ongoing development of Wildlife products. This role will have a significant impact on key business metrics for Wildlife.

More about you

You care about others , and you live that ideal every day. We set a high standard for ourselves, especially when it comes to supporting our players. We always listen and do our best to help and empathize whenever we interact with anyone who plays our games. We expect this same high self-standard from all player-facing employees.

You make people feel good about themselves while you are solving their problems . Problem-solving is one of the pillars of what we do, but our players will remember how we make them feel. Fixing what is broken is our obsession, but we do it with kindness and passion.

You have great influencing skills , Personal yet professional. The ability to build trusting relationships and collaborate well with others. You understand the unique value of VIPs and the opportunities presented while interacting with them.

You are highly accountable . Accountability is a cornerstone of our success, and our players love when we take ownership of their issues until resolution. Your accountability should go beyond resolving player issues, it is a mindset and a quality that you have worked to shape over time so you are reliable and trustworthy (to yourself, your colleagues, and your customers).

What you'll do

What you'll need

We welcome people from all backgrounds who seek the opportunity to help build the best gaming company, where everyone thrives

Create Your Profile — Game companies can contact you with their relevant job openings.
Apply

Jobs at Wildlife Studios

Management jobs