This job might no longer be available.

VIP Account Manager

Description

Playtika Holding Corp. is a leader in interactive entertainment delivering personalized immersive experiences to millions of loyal players across a diverse portfolio of games. Founded in 2010, Playtika was among the first to offer free-to-play social games on social networks and, shortly after, on mobile platforms. Headquartered in Herzliya, Israel, and guided by a mission to entertain the world through infinite ways to play, Playtika has more than 3,500 employees in offices worldwide including Ramat-Gan, Berlin, Vienna, Helsinki, Chicago, Las Vegas, Newport Beach, Sydney, Kyiv, Bucharest, Minsk, Dnepr, and Vinnytsia.

The mobile gaming industry is competitive and certain roles require a great deal of technical expertise. Playtika is recruiting for a limited number of roles requiring unique skills and experience.

Playtika is looking for a self-motivated VIP Account Manager with excellent communication skills to be responsible to retain and reactivate our top VIP players, build and execute our social plan.

Responsibilities

The Account Manager responsibilities will be to increase players life time value by proactive outbound communication, all to ensure a personal, engaging, and rewarding experience for our VIP players. The AM will also be in charge of building relationships with assigned VIPs and establish personal relation with our most valuable VIP customers.

• High level of multitasking
• Data driven thinker
• Rapport building skills
• Excellent interpersonal and communication skills
• Strong analytical skills to identify patterns in VIP behavior
• High-level understanding/interest in social gaming / online marketing field
• Target /Sales Driven-Nice to have

Requirements

• 2+ years of experience in customer success / customer support - Must
• Native or Mother tongue level in English - Must
• Proven analytical competencies and data-oriented - Must
• Technical background (SQL, courses, relevant degree, or technological unit) - Nice to Have
• Focus on consumer behavior in digital entertainment/games - advantage
• Experience in building social content – Advantage
• Experience performing in-front of a camera (acting, narrating, hosting) - Nice to have
• Video editing – Nice to have

A word from the manager

Your Experience & Skills

What will you be doing?