VIP Account Manager
10 days ago
Playtika is a Game-Entertainment Company that provides audiences around the world with a wide variety of games based on quality, original content that is constantly changing and tailored to each player specifically.
We were among the first to offer free-to-play games on social networks, and shortly after, on mobile platforms.
We are successfully applying our intuitive understanding of what players want. That's why we have over 35 million players and 19 offices around the world.
As a digital entertainment powerhouse, Playtika processes more than 9TB of data daily. Our games are continuously evolving journeys, personalized to deliver new challenges and surprising thrills, at every twist and every turn.
At Playtika, we are storytellers and coders, artists and data-scientists, explorers and strategists. We don’t just build games, we bring them to life.
We continue our growth and we are now looking for a VIP Account Manager to join our team. As VIP Account Manager you will be responsible for building and managing strong long term relationships with our players.
- Manage the VIP Players as a group as well as on-on-one communication
- Responsible for fulfilling the support needs of the VIP players and quickly resolve any issues the players may have
- Coordinating and articulating project concepts to the creative teams
- VIP Player Management Strategy: understanding company objectives and the ability to craft custom effective strategic plans to meet goals
- Crafting syndication schedules, tone and messaging guidelines that give a personal experience to the players
- Research: basic spot research is needed to engage the VIP Players and to investigate any trending activities within the group
- Understanding of Social Media and outreach tactics
- Previous Customer Service experience
- Excel proficiency
- Self-motivated go-getter who is driven to achieve results creatively
- Excellent communication, organization, and planning skills
- Team player and a problem solver
- Adaptable and able to handle multiple tasks
- Analytical person, good with numbers and reports
- Quarterly & Performance Bonus
- Daily Breakfast
- Fresh Fruits, Yogurts, Ice-cream, Snacks, Drinks, Coffee etc.
- Meal Vouchers
- Holiday Vouchers
- Long Weekends
- 1 Day Off for your birthday
- Private Medical Subscription
- Private Dental Subscription
- Private Pension
- Budget for Wellness and Personal Development
- Wellbeing Plan
- Birthday Gift
- Bonus & Gift Cards for special events (Easter, 1st of June, 8th of March, Christmas)
- Transport Settlement
- Parking Facilities
- Exciting company events
- Games: pool table, ping-pong, fussball, air hockey etc.
- Central Location: Timpuri Noi
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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