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VIP Account Manager

Description

Playtika is looking for a self-motivated VIP Account Manager with excellent communication skills to be responsible to retain and reactivate our top VIP players, build and execute our social plan.

The Account Manager responsibilities will be to increase players life time value by proactive outbound communication, all to ensure a personal, engaging, and rewarding experience for our VIP players. The AM will also be in charge of building relationships with assigned VIPs and establish personal relation with our most valuable VIP customers.

Required Skills:

• High level of multitasking
• Data driven thinker
• Target / Sales Driven
• Rapport building skills
• Excellent interpersonal and communication skills
• Strong analytical skills to identify patterns in VIP behavior
• High-level understanding/interest in social gaming / online marketing field

Responsibilities

Requirements

• 2+ years of experience in customer success / customer support - Must
• Native or Mother tongue level in English - Must
• Proven analytical competencies and data-oriented - Must
• Technical background (SQL, courses, relevant degree, or technological unit) - A huge advantage
• Focus on consumer behavior in digital entertainment/games - advantage
• Experience in building social content – Advantage
• Experience performing in-front of a camera (acting, narrating, hosting) - Nice to have
• Video editing – Nice to have