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VIP Account Manager - Temporary position

Description

Playtika Holding Corp. is a leader in interactive entertainment delivering personalized immersive experiences to millions of loyal players across a diverse portfolio of games. Founded in 2010, Playtika was among the first to offer free-to-play social games on social networks and, shortly after, on mobile platforms. Headquartered in Herzliya, Israel, and guided by a mission to entertain the world through infinite ways to play, Playtika has more than 3,500 employees in offices worldwide including Ramat-Gan, Berlin, Vienna, Helsinki, Chicago, Las Vegas, Newport Beach, Sydney, Kyiv, Bucharest, Minsk, Dnepr, and Vinnytsia.

The mobile gaming industry is competitive and certain roles require a great deal of technical expertise. Playtika is recruiting for a limited number of roles requiring unique skills and experience.

Playtika is looking for a self-motivated VIP Account Manager with excellent communication skills to be responsible to retain and reactivate our top VIP players, build and execute our social plan.

This is a temporary, full-time position to cover maternity leave, for a minimum of 8 months, with the option to extend.

Responsibilities

The Account Manager responsibilities will be to increase players life time value by proactive outbound communication, all to ensure a personal, engaging, and rewarding experience for our VIP players. The AM will also be in charge of building relationships with assigned VIPs and establish personal relation with our most valuable VIP customers.

• High level of multitasking
• Data driven thinker
• Rapport building skills
• Excellent interpersonal and communication skills
• Strong analytical skills to identify patterns in VIP behavior
• High-level understanding/interest in social gaming / online marketing field
• Target /Sales Driven-Nice to have

Requirements

• 2+ years of experience in customer success / customer support - Must
• Proven analytical competencies and data-oriented - Must
• Technical background (SQL, courses, relevant degree, or technological unit) - Nice to Have
• Focus on consumer behavior in digital entertainment/games - advantage
• Experience in building social content – Advantage
• Experience performing in-front of a camera (acting, narrating, hosting) - Nice to have
• Native or Mother tongue level in English - Must
• Video editing – Nice to have

A word from the manager

Your Experience & Skills

What will you be doing?

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