User Researcher

Join our crew as a User Researcher at Sharkmob!

At Sharkmob, we are dedicated to creating engaging and immersive gaming experiences that resonate with players worldwide. Our User Research (UR) team is essential in understanding player needs, amplifying their voices, and ensuring our games not only meet but exceed their expectations. We're looking for a User Researcher who is passionate about games to help propel our research efforts forward!

Key Responsibilities

User Research Support:

• Assist in designing and conducting user research studies, including playtests, interviews, and surveys.
• Help moderate research sessions to ensure smooth operation and accurate data collection.
• Work with game designers and developers to plan research studies, ensuring findings are effectively communicated.

Data Collection, Analysis & Reporting:

• Assist in analyzing research data using relevant tools and software.
  
• Collect and organize both qualitative and quantitative data.
• Contribute to research reports and presentations.

Technical Lab Support:

• Handle scheduling and logistics for the lab and research sessions.
• Oversee and maintain our user research lab, ensuring all equipment—PCs, consoles, recording devices, and eye-tracking tools—is ready and operational.
• Optimize lab setup to enhance data collection and analysis.
• Troubleshoot technical issues during sessions to minimize disruptions.

Participant Recruitment:

• Manage the recruitment process, securing suitable participants for playtests, usability studies, and other research initiatives.
• Maintain and refine recruitment channels to ensure a healthy flow of participants.
• Manage the distribution of participant incentives.

Who You Are:

• You understand research and have knowledge of various methodologies and how they could be applied to games.
• You have user-related research work experience or a degree in a relevant field, such as Psychology, Anthropology, Interaction Design, Human-Computer Interaction, Cognitive Science, Behavioral Sciences, etc.
• You ideally have some previous experience of running usability tests.

• You are technically proficient and have experience setting up and maintaining hardware/software systems, particularly in gaming or research environments.
• You have experience in data collection, entry, and analysis, with a desire to deepen your knowledge further.
• You have a passion for gaming and understanding player behaviors and preferences.

Nice to Have:

• You have worked with games before and/or been involved in the gaming community.
• You have some previous experience of production work.
• You are familiar with research software and tools.

Who we are

Sharkmob was founded in 2017 and has offices in Malmö, Sweden, and London, UK. The studio develops AAA-quality games for PC and console, using the Unreal Engine to power its ambitions of taking multiplayer games to new heights.

Currently, we are working on two major projects: Exoborne – a Sharkmob original game created in Malmö, is a tactical, open-world extraction shooter set in a United States torn apart by apocalyptic forces of nature. The second project, developed in London, is another Sharkmob original IP yet to be announced. Our first game, Bloodhunt - a battle royale set in the Vampire: The Masquerade universe, was released on 27 April 2022.

At Sharkmob, we are committed to building an inclusive team that represents diverse backgrounds, perspectives, and skillsets – because we believe that helps us create great games. We welcome all candidates who are aligned with our core values of shared ownership, creating great games, and, last but not least – having fun! We hope you want to join us on our adventure and become a part of our crew. You can find more great perks of being a crew member. If you want to know more about Sharkmob and our projects, visit our homepage.