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User Experience Researcher

UX Researcher - Industrial Toys - Battlefield Mobile

Please note: this position requires eventual on-site work at one of our following studio locations: Los Angeles, Vancouver, Montreal, Redwood Shores

Development Technology & Solutions is a partner of EA Studios. They span four continents, bringing together diverse individuals passionate about their craft from across the globe. They partner in every development phase while improving their expertise to create greater experiences for players. DTS participates in creating some of the most beloved games and supports ongoing live services. Through cutting-edge technology, data-driven insights, and state-of-the-art practices, they drive quality and directly impact players. They are a learning organization, sharing collaboratively and exploring innovative ways to solve challenges in creating amazing games for millions of players worldwide.

We are EA—the world's largest video game publisher. You're probably familiar with many of our titles: Apex Legends, The Sims, Jedi: Fallen Order, Madden and others. But what does that mean for you? It means more opportunities to unleash your creative genius, be inspired by those around you and ignite your path in any direction you choose.

You will conduct research for a mobile game in the Battlefield Universe at Industrial Toys in Pasadena. You will report to the LA UXR Manager and work with a Senior UX Researcher, you will represent the users--in all their variety and diversity--and we value building that diversity of background & opinion into the structure of our team.

Responsibilities:

• Be the source of truth for mixed methods research methods, craft, and execution for a single studio
• Understand the game(s) you work on deeply enough to perceive and communicate the implications of your findings - you don’t need to be an expert on a game when you start working on it, but you should expect to play the game enough to become one
• Communicate your findings to dev team partners in ways that help the game better achieve their design and experience goals

Qualifications

• You have an advanced degree in experimental psychology (experimental, social, cognitive), human computer interaction, human factors, or a related field, or equivalent industry experience
• You have 2+ years industry experience in research design and conducting user research studies across platforms
• You have expertise in research design, experienced in at least one methodology (e.g. field studies, interviewing, contextual inquiry, questionnaire development and survey research, usability studies, competitive benchmarking)
• You can write and present influential reports
• Experience with statistical packages desirable
• Mobile or FPS research experience preferred