Transactional Email Operations Specialist (Contract)

Electronic Arts
Seattle Washington United States
21 days ago


Vancouver, BC; Seattle, WA; Redwood Shores, CA; Los Angeles, CA

Job Title

Transactional Email Operations Specialist

Job Description

EA is seeking a Transactional Email Operations Specialist to own and maintain EA’s transactional emails. As a member of the Marketing Operations and Technology (MOT) Architecture team you’ll help handle incoming content requests for our transactional emails and make sure that they are properly completed, assist with technical updates to the templates and trigger configurations as needed, and build or oversee the building of new email templates. You’ll also help with the building and deployment of occasional one-off, ad-hoc email requests that the team receives. The individual in this role will work with various teams across EA marketing, technology, and studio organizations.

About the Team

We’re EA’s Marketing, Commercial, and Positive Play Organization (MCP). Our teams build meaningful relationships with hundreds of millions of players around the world who love our games. We aim to be the best at meeting players where they are and supporting them throughout their EA journey. Our teams develop the strategic vision of our games; execute multi-channel campaigns; build global engagement; develop global insights; and we accelerate sales and publishing efforts worldwide. Most importantly, we do all of this by understanding – and celebrating – the diversity of our players, so we can deliver the content they want when and where they want it.

As part of the Marketing pillar of MCP, the Marketing Operations and Technology (MOT) team’s primary goal is to motivate players to engage with EA games by delivering content against key moments in the player’s journey. The team focuses on leveraging behavioral and transactional data, as well as automation tools to deliver personalized messages, at scale.


Desired Skills and Experience

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