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Trainer, CXS Functional Training
1 year ago
Job Posting Title
Trainer, CXS Functional TrainingSummary
We are searching for an outstanding gaming experienced professional to join our Sydney based team. You will conduct functional and technical product training using various delivery formats including instructor led and computer-based training. You will also be an expert in the day to day activities of gaming venues, with a focus on gaming, analysis, marketing and digital content management, thereby adding value to your clients and your training programs.What You'll Do
- Provide on-site post installation training and support for digital content management
- Provide on-site training and support for web-based products
- Assist with developing the professional services offering to enhance customer experience.
- Develop and maintain customer relationships
- Ensure any issues raised by customers are followed up and customer is kept informed of resolution timeframes
- Develop structured training courses and supporting documentation (when required)
- Provide input into the development of new products (when required)
- Assist with OAT on new and existing products
- Work with sales on new bids and tenders
- Work effectively with customers, product developers, customer support and sales to provide innovative and sound instructional solutions to ensure effective use of company products
What We're Looking For
- Formal training qualifications i.e. (Cert IV – Desirable)
- Advanced knowledge of Microsoft Word, Excel and Power point
- Experience in cashflow analysis within the gaming and casino industry or a comprehensive understanding of financial analysis
- Extensive experience in the technology sector is desirable
- Knowledge of Casino and/or club operational procedures would be an advantage
- Considerable hands-on experience in the delivery of formal training programs.
- Exceptional presentation, organizational, oral and written communication skills, including the ability to write training and procedural documentation
- Demonstrated ability to work collaboratively and across all areas of the organization
- Instructional aptitude coupled with and mixture of strong technical and interpersonal client facing skills
- Proven application/technical training experience ideally within the gaming environment and in particular, cash-flow analysis and reconciliation procedures
- Ability to travel to customer sites to deliver training
Why Aristocrat?
- World Leader in Gaming Entertainment
- Robust benefits package
- Global career opportunities
Our Values
- All about the Player
- Talent Unleashed
- Collective Brilliance
- Good Business Good Citizen
The US based roles may require registration with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.
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