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Trainee Field Service Technician
2 years ago
Job Posting Title
Trainee Field Service TechnicianSummary
Do you have natural interest in how things work mechanically? Enjoy making customers happy and working autonomously? This is an exciting opportunity for a passionate, quick-minded professional to join our busy team as a Trainee Service Technician.
This crucial role involves getting out on the road to visit our customers for service calls and provide a full range of technical support and other activities to Aristocrat customers. Full training will be provided.What you'll do
- Completing preventative maintenance and reactive repairs on the full range of Gaming equipment
- Installation and removal of gaming product
- Ensuring electronic job system and paperwork is completed real time / on time and with 100% accuracy
- Providing technical and product information to customers to increase their understanding
- Providing a high level of customer service with respect to our contracted assignment and customer expectations
- Answering telephone inquiries and assisting customers.
- Providing technical and product information to customers to increase their understanding
- Ensuring all activities meet compliance and regulatory requirements
- The Ideal Person for this job is a trustworthy, self-starting logical thinker, looking to work as part of a close knit high performing team. You are coachable, a quick learner and are an absolute people person.
What we're looking for
- Have a positive attitude and strong work ethic
- Be physically fit as this role entails some heavy lifting
- Enjoy interacting with customers with the ability to build great relations.
- excellent English communication
- Must be able to work unsupervised and as part of a team.
- Have a practical mindset and be able to think on your feet
- An interest in Gaming machines would be an advantage but not essential.
- Enjoy the challenge of fault finding to quickly diagnose and rectify at pace.
Why Aristocrat?
- World Leader in Gaming Entertainment
- Robust benefits package
- Global career opportunities
Our Values
- All about the Player
- Talent Unleashed
- Collective Brilliance
- Good Business Good Citizen
The US based roles may require registration with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.
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