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Tool Support Specialist

Ubisoft
Montreal QC ca
1 month ago
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Job Description

Under the supervision of the Team Lead, the role of the Tool Support Specialist is to provide first level support and advanced testing throughout the project lifecycle, as well as being a single point of contact for the assigned product(s) within the Ubisoft Connect team.

As one of our guardians of quality, you will help us strengthen our QC processes. You will be responsible for finding and documenting quality and stability issues during the development, deployment, submission, and release of our applications.

As part of an Agile team, you will keep a close eye on existing and developing components of Ubisoft Connect. You will do this by participating in the automation of our frontend applications.

You will also validate software through the various stages of development and/or environment, deployment, regression, usability testing, and document any issues encountered. In collaboration with your colleagues across multiple studios, you will find and implement long-term solutions. In addition, you will participate in the identification of missing or inadequate quality processes for continuous improvement.

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About us

Ubisoft Connect is the ecosystem of online services that enriches the experience of its players on all platforms with a growing range of features that are as useful as they are accessible. Ubisoft Connect fosters strong passions and positive energy. This is evident in the social interactions of our players, not only within our game worlds, but also in the communities that emerge from them.

Located in Montreal's vibrant Mile End district, Ubisoft Connect offers a unique work environment that encourages personal growth while promoting a unified vision of online services integrated with our games.

When you join the Ubisoft Connect team, a community of passionate and talented people welcomes you with open arms. This team will provide you with constant support in an inclusive environment and will contribute to your ongoing development. In addition, Ubisoft Connect offers competitive compensation and a wide range of benefits.

Ubisoft is an equal opportunity company that promotes diversity and inclusion in all its forms.

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