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Test Manager, B&OP Ecommerce
2 years ago
Team Name:
Quality AssuranceJob Title:
Test Manager, B&OP EcommerceRequisition ID:
R009114Job Description:
Team Introduction
The concept of “Blizzard polish,” that is, the infinite care and loving detail put into every aspect of our games, is something we take seriously and pride ourselves on delivering to our players. It’s a responsibility shared across the company – and its undisputed heart and soul is Blizzard QA. We’re searching for like-minded folks with a passion for QA to help us continue to deliver unforgettable gaming experiences for years to come. Blizzard QA is a close-knit team; we care about iteration, problem solving, and succeeding as a group. We genuinely love what we do for a living, and expect the same from everyone who joins us! If your career is ready for its next great challenge, get in touch and let’s get to work!
About the job
Epic gaming experiences have intriguing infrastructure supporting them! We are looking for a quality leader to guide our Ecommerce QA team. As the Test Manager for Ecommerce, you will strategically lead a dedicated team of test professionals embedded with development who are working together in agile development. The ideal candidate would have proven leadership and interpersonal abilities, with experience leading in collaborative agile environments.
As part of your application, please submit a cover letter describing why you are interested in this role, why you feel you are prepared for this role, and why you want to join Blizzard.
Responsibilities
- Be the key quality vision holder for the Ecommerce project
- Lead, recruit, coach, and manage a medium size team towards career and team excellence
- Accountable for the quality of all deliverables, workflows, and relationships for the test team
- Partner and provide high value quality-related services to production leadership
- Forecast and manage the product’s test schedules, needs, dependencies, and resources
- Work closely with Product Owners to provide QA perspective when developing requirements
- Maintain a holistic view of testing to ensure coverage across the enterprise of various services
- Drive quality projects with regional teams, partners, stakeholders, and QA teams
- Set annual and continuous improvement goals for the team
- Contribute to long term QA vision creation and drive communication outward with stakeholders
- Lead, connect, and partner with teams across Blizzard towards quality initiatives
- Facilitate resolution of project impacting issues that require intervention
- Act as an advocate for quality in the product development process for software engineering
- Nurture a collaborative and creative culture of diversity and inclusion
- Other duties as assigned
Requirements
- Bachelor’s degree in related field or equivalent experience
- Test and/or Project Management experience: 8 years
- Management experience: 3 years
- Certification or experience in any Agile based software development
- Familiarity with government regulation and compliance in Ecommerce systems
- Capable forecasting test hours and optimizing test approach types
- Demonstrated experience in end-to-end test planning for a product
- Has worked in Jira and test case management tools
Pluses
- Coding knowledge: XML/HTML, JavaScript, Python, Java, C/C++/C#, SQL
- Additional Certifications: PMP, ISTQB, etc.
- Ecommerce experience: Overseen teams performing QA functions for Ecommerce and Back End Systems
Blizzard Entertainment is a global company committed to growing our employees. We offer generous benefits and perks with an eye on providing true work / life balance. We’ve worked hard to champion an intensely collaborative and creative environment, a diverse and inclusive employee culture, and training and opportunity for professional growth. Our people are everything. Our core values are real, and our mission has never changed
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are dedicated to creating the most epic entertainment experiences…ever. Join us!
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