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Test Lead, Certification

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Test Lead, Certification

The concept of “Blizzard polish,” that is, the infinite care and loving detail put into every aspect of our games, is something we take seriously and pride ourselves on delivering to our players. It’s a responsibility shared across the company – and its undisputed heart and soul is Blizzard QA.

We’re searching for like-minded folks with a passion for QA to help us continue to deliver unforgettable gaming experiences for years to come. Blizzard QA is a close-knit team; we care about iteration, problem-solving, and succeeding as a group. We genuinely love what we do for a living and expect the same from everyone who joins us!

We’re looking for a technically proficient and knowledgeable Test Lead. In this role, you will be expected to perform expert level compliance testing as well supervise and mentor a certification test team. The ideal candidate must have a proven ability to create data focused test strategies utilizing metrics and serve as a focal leadership and mentoring point for the team.

Responsibilities

• Assist Senior Manager in leading first party technical requirements certification team
• Perform first party compliance testing and document issues across all supported platforms
• Lead, recruit, coach, and manage a team of SMEs towards individual and team excellence
• Partner and provide high value quality-related services to development leadership
• Accountable for the quality of all work and relationships on their team
• Drive test development, estimation, planning, execution, reporting, and closure
• Create, monitor, and control metrics impacting product and team quality
• Analyze product quality and usability, associated system limitations, and report on risk
• Host test closure activities; e.g. testware evaluation, knowledge transfer, retrospectives
• Develop training materials for project team and lead workshops for test leadership, requirements gathering, and risk identification
• Champion the customer experience always
• Other duties as assigned

Requirements

• Bachelor’s Degree in related field or equivalent industry experience
• Minimum 3 years of experience in software testing
• Minimum 1 year of experience leading/managing test teams
• Expert knowledge of first party certification requirements, tools, and processes
• Technical requirements testing experience (TRC, XR, Nintendo Switch Guidelines)
• Experience translating first party requirements into effective test cases
• Experience with gray/black box test methods
• Demonstrated experience in test planning for complex features/systems
• Flexible and team-oriented with excellent interpersonal and follow-up skills
• Passion for games, commitment to quality, and continuous improvement

Pluses

• iOS/Android testing experience
• Certifications: PMP, Scrum Master and/or Product Owner, ISTQB
• Coding Knowledge: XML/HTML, JavaScript, Python, Java, C/C++/ C#, SQL

Blizzard Entertainment is a global company committed to growing our employees. We offer generous benefits and perks with an eye on providing true work / life balance. We’ve worked hard to champion an intensely collaborative and creative environment, a diverse and inclusive employee culture, and training and opportunity for professional growth. Our people are everything. Our core values are real, and our mission has never changed.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are dedicated to creating the most epic entertainment experiences…ever. Join us!