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Test Analyst - Diablo Immortal

Team Introduction

The concept of “Blizzard polish,” that is, the infinite care and loving detail put into every aspect of our games, is something we take seriously and pride ourselves on delivering to our players. It’s a responsibility shared across the company – and its undisputed heart and soul is Blizzard QA. We’re searching for like-minded folks with a passion for QA to help us continue to deliver unforgettable gaming experiences for years to come. Blizzard QA is a close-knit team; we care about iteration, problem solving, and succeeding as a group. We genuinely love what we do for a living, and expect the same from everyone who joins us! If your career is ready for its next great challenge, get in touch and let’s get to work!

About the Job

Imagine a world that is under a constant threat of dark, destructive forces; evil powers that cause Diablo to crash just as players are about to reach level 70, trigger the Zeppelin to drop characters off in the middle of the ocean, and prevent Raynor from being able to attack the Dominion. There is terror in the air. Players all around the world are paralyzed; filled with despair as they stare at their screens in shock. This is where you come in: a hero who will embark on a series of quests to uncover bugs, find defects, and right what is wrong to bring peace to players across the globe.

Responsibilities

• Deliver test design, test execution, test library maintanence, and test closure results through both manual and automated Grey-box test approaches
• Develop test plans with a strategic selection of test methodologies, including but not limited to data validation, regression testing, integration testing, and performance/load testing
• Partner with other developers in the creation of requirements so that they can be effectively tested
• Responsible for adhering to department SLAs within project management (i.e. JIRA) and test related tools (i.e. TestRail)
• Ensure deployment stability across all environments
• Research, recommend, and adopt tools as needed with the goal of increasing test coverage through automation
• Use appropriate measures and KPIs to validate and report on software quality
• Be a creative thinker who can quickly and thoroughly identify and test for ‘edge cases’ outside of expected functionality
• Help others develop appropriate knowledge and skills through training and constructive feedback
• Represent Blizzard through public-facing quality assurance activities
• Advocate of the user experience through delivery of qualitative reporting
• Other duties as assigned

Requirements

• Bachelor’s Degree in related field (or ~3 years of equivalent experience) plus a minimum of 3 years’ experience in software testing
• Thorough understanding of SDLC, specifically QA processes in agile and waterfall development environments
• Proven ability to analyze, interpret, and action on data sets and complex workflows
• ISTQB Certified Tester Foundation Level (CTFL) or equivalent
• Experience with game engines, content and asset editors, and shared technologies
• Passion for games and software quality
• Shipped one or more AAA game.
• Shipped a mobile game or extensive knowledge of the mobile ARPG market.

Pluses

• White box testing experience
• ISTQB Certified Tester Advanced Level (CTAL) or equivalent
• Coding Knowledge: XML / HTML, JavaScript, Python, Java, C / C++ / C#, SQL
• High-level of gaming knowledge and/or skill
• Passion for Blizzard’s line of products and services
• Native or fluent in Mandarin Chinese.
• Deep knowledge of the Diablo series and lore.
• Scripting or automation experience.