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Test Analyst, B&OP - Applications

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The concept of “Blizzard polish,” the infinite care and loving detail put into every aspect of our games, is something every team at Blizzard takes seriously. We pride ourselves on delivering to our players the best quality experiences, both in and out of game, as possible; while this is a responsibility shared across the company, the undisputed heart and soul of that responsibility is Blizzard QA.

Blizzard QA is a close-knit team that cares about iteration, collaboration, and succeeding together. We share knowledge and improve our skills by learning from each other’s success and failures via group discussions, mentoring, and embracing techniques that keep us delivering quality entertainment across all our products. In this position you will help build, iterate, and maintain some of the fundamental tools that allow our players to access all that Blizzard Entertainment has to offer.

The Battle Net and Online Products Applications team develops the Desktop, Mobile, and Web platforms that welcome millions of players into our worlds and experiences. Whether it’s downloading the latest expansion for World of Warcraft, or chatting with your raid group from your phone, or looking to learn more about the latest Blizzard games, the Applications team crafts the experience.

We are searching for like-minded folks with a passion for QA to help us continue to deliver unforgettable gaming experiences for years to come. We genuinely love what we do for a living and expect the same from everyone who joins us. If your career is ready for its next great challenge, get in touch and let’s get to work!

Responsibilities

• Deliver test design, test execution, test library maintenance, and test closure results through both manual and automated Grey-box test approaches
• Develop test plans with a strategic selection of test methodologies, including but not limited to data validation, regression testing, integration testing, and performance/load testing
• Partner with other developers in the creation of requirements so that they can be effectively tested
• Responsible for adhering to department SLAs within project management (i.e. JIRA) and test-related tools (i.e. TestRail)
• Ensure deployment stability across all environments
• Research, recommend, and adopt tools as needed with the goal of increasing test coverage through automation
• Use appropriate measures and KPIs to validate and report on software quality
• Be a creative thinker who can quickly and thoroughly identify and test for ‘edge cases’ outside of expected functionality
• Help others develop appropriate knowledge and skills through training and constructive feedback
• Represent Blizzard through public-facing quality assurance activities
• Advocate of the user experience through delivery of qualitative reporting
• Other duties as assigned

Requirements

• Bachelor’s Degree in a related field (or 3 years of equivalent experience) plus a minimum of 3 years’ experience in software testing
• Thorough understanding of SDLC, specifically QA processes in agile and waterfall development environments
• Proven ability to analyze, interpret, and action on data sets and complex workflows
• ISTQB Certified Tester Foundation Level (CTFL) or equivalent
• Experience with game engines, content and asset editors, and shared technologies
• Passion for games and software quality

Pluses

• White box testing experience
• ISTQB Certified Tester Advanced Level (CTAL) or equivalent
• Coding Knowledge: XML / HTML, JavaScript, Python, Java, C / C++ / C#, SQL
• Passion for Blizzard’s line of products and services

Blizzard Entertainment is a global company committed to growing our employees. We offer generous benefits and perks with an eye on providing true work / life balance. We’ve worked hard to champion an intensely collaborative and creative environment, a diverse and inclusive employee culture, and training and opportunity for professional growth. Our people are everything. Our core values are real, and our mission has never changed.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are dedicated to creating the most epic entertainment experiences…ever. Join us!