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Technical and UX Writing Manager, Defence

In defence, we’re transforming how those who keep us safe prepare for the threats of the future. Join us and you’ll help build the most innovative virtual worlds available, so our defenders can plan, train and make life-saving decisions in the real one.

Improbable Defence’s product group exists to build products which enable governments and defence organisations to use synthetic environments to plan and train more effectively.

You will lead, develop and grow a team of Technical and UX Writers. You will represent your team and advocate for the value of Technical and UX Writing in the business. You will be responsible for evolving and maturing the Technical and UX Writing team and their processes. You will work closely with the rest of the Product Design and Content team, with the wider Product team, and with other stakeholders across the business.

Your Opportunity:

• Team growth: You will be responsible for recruiting a team of Technical and UX writers, defining a sustainable and scalable growth strategy.
• Team professional and personal growth: You will enable your team to deliver their best work, ensuring they are motivated, productive and efficient and their activity is not blocked. You will organise team training and upskilling opportunities.
• Advocacy: You will represent your team to the wider business to ensure they are set up for success, and so their expertise, values and preferred optimal ways of working are well-understood and respected. You will encourage a content-first approach to UX design, working closely with our Product Designers to ensure our applications are easy to use.
• DocOps maturity: You will work closely with your team to help grow and evolve Technical and UX Writing operations. You will iterate and continually improve our operating model, ways of working, standards and processes according to best practice.

Why You're Made for This:

• Experience as a Technical or UX Writer or very similar role, writing end-to-end user interface copy and/or user-facing documentation
• Experience reviewing other people’s writing and giving constructive feedback
• Manager experience overseeing at least 3 people
• Experience in leading the engagement and influencing of stakeholders
• Ability to make an impact in a fast-paced and dynamic environment

#LI-ST1

Everyone brings different experiences, perspective, knowledge and skills that makes each one of us brilliant. You don't have to meet all the requirements and experiences on this job advert to apply for and be successful in this role.

This role is hybrid so partly in-office and partly remote. We are located in London, with some travel required to customer and user locations. Flexibility will also be required so that you can join in-office team activities when required.

Due to the nature of this role, you will be expected to meet requirements associated with obtaining UK security vetting clearance; including an unbroken residency in the UK for the previous 5 years. If you think that this might be an issue for you, please let us know.

About Us

Improbable is determined to foster an environment where people can do their best work and feel like they belong. We believe a healthy culture, strong values and contribution from a diverse range of individuals will help us to achieve success.

We do not discriminate based on race, ethnicity, gender, ancestry, national origin, religion, sex, sexual orientation, gender identity, age disability, veteran status, genetic information, marital status or any other legally protected status.