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Technical Writer - Software Developer Experience

We are EA

And we make games – how cool is that? In fact, we entertain millions of people across the globe 24/7 with the most amazing and immersive interactive software in the industry. But making games and delivering a phenomenal player experience is challenging. That’s why we employ the most creative and passionate people in the industry.

The Challenge Ahead

As EA moves towards making game play smarter, better, and more personalized, the infrastructure to support this transformation is increasingly challenging to manage because of complexity and scale. It will require both the ability to address current customer pain points, and also the ability to come up with fresh solutions to problems before they've even happened. The EADP Developer Experience team makes it easy to create and maintain the entire suite of EA services and infrastructure from any mobile or web-enabled device, anywhere in the world.

We are looking for a Technical Writer that has a background in writing, editing, and organizing technical content to join our team and make it easy for game development teams to understand EA Digital Platform tools and services. If you want the opportunity to create outstanding documentation that aids building and operating scalable services and tools, then this is the team for you.

Reporting to a Director of Program Management you will collaborate with excellent technologists, designers, and product managers to improve the lives of game producers, developers, and operations engineers building on the EA Digital Platform.

Responsibilities:

• You will work with engineers and product managers to create product overviews, how-to instructions, and integration guides
• Ensure product teams publish high-quality documentation by providing consulting, reviewing, and editing services
• Work with other technical writers and UX designers to implement and revise the EADP style guide
• You will guide documentation tooling and process improvement across multiple, simultaneous projects and systems

Qualifications

• 3+ years of computer-related technical writing experience
• 1+ years experience writing for web services and software products
• Experience working in an Agile development environment
• Good technical background and knowledge is a requirement; related degree or experience that expresses skills with documenting technical concepts and systems
• Experience using a CMS or other knowledge management systems to organize and create documentation
• Experience creating documentation that is concise and accurate
• Doesn't miss the particulars
• Can translate technical concepts into written format, provide expertise while also being collaborative
• Experience working with REST APIs is a plus.
• Programming or scripting experience is a plus.

*Note to be considered for this position please be prepared to share some writing samples*

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