This job might no longer be available.

Technical Support Specialist

Aristocrat
Las Vegas Nevada 89119 United States of America
1 year ago
Apply

Summary

The Technical Support Specialist is responsible for providing highly technical service level support to customers on Aristocrat supported product lines released in Class II, Class III, Historic Horse Racing, and Video Lottery Terminal markets. In this role you will be working with cutting edge technology & apply fresh ideas and creativity to deliver the world's greatest gaming experience, every day.

This role will require critical thinking skills, the collection and review of field data, and the ability to think outside the box in order to replicate performance issues within lab environment. An individual that is invested in continuous Quality improvements, Customer Service focus, a problem-solver, and possesses strong communication skills would be ideal candidate for the role.

Pay Range

$56,000-$104,000

What you'll do

What we're looking for

• A Bachelor's degree in electronics or computer science or equivalent credentials in gaming machine/system servicing, installation, or related fields.
• A minimum of three years’ experience in the casino industry slot machine & casino management systems experiences preferred.
• Must have strong analytical, critical thinking skills, combined with strong multitasking abilities
• A strong understanding of slot software, jurisdictional and compliance requirements, system bases, operating systems, peripheral firmware, casino management systems, and configuration requirements.
• This position will require registration with the Nevada Gaming Control Board (NVGB) and other gaming jurisdictions in which Aristocrat operates.

Create Your Profile — Game companies can contact you with their relevant job openings.
Apply

Jobs at Aristocrat

Community jobs