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Technical Support Analyst

Ubisoft
Montreal QC ca
3 years ago
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Job Description

The Infrastructure service GNS (Global Network Services) is looking for a Technical Support Analyst to provide second-level support to all Ubisoft employees and its partners.


As a Technical Support Analyst, you will be responsible for tracking incidents and following up on user requests. You will also be in charge of monitoring servers, services and network infrastructure and taking the necessary measures to resolve problems.

Responsibilities

Qualifications

Training

Relevant experience

Skills

Knowledge

Additional Information

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, ethnicity, religion, gender, sexual orientation, age or disability status.

Company Description

Ubisoft Montreal, an industry leading developer of video games, located in the heart of Montreal’s Mile-End, offers a unique environment where creativity, teamwork and cutting-edge technology bring to life critically acclaimed video games and iconic AAA franchises

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