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Technical Support Analyst

Ubisoft
Montreal QC ca
3 years ago
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Job Description

The Infrastructure service GNS (Global Network Services) is looking for a Technical Support Analyst to provide second-level support to all Ubisoft employees and its partners.

As a Technical Support Analyst, you will be responsible for tracking incidents and following up on user requests. You will also be in charge of monitoring servers, services & network infrastructure and taking the necessary measures to resolve problems.

Responsibilities

Qualifications

Training and relevant experience

Skills and knowledge

Additional Information

Skills and competencies show up in different forms and can be based on different experiences, that's why we strongly encourage you to apply even though you may not have all the requirements listed above.

At Ubisoft, you can come as you are. We embrace diversity in all its forms. We’re committed to fostering a work environment that is inclusive and respectful of all differences.

Company Description

At Ubisoft Montreal, a preeminent developer of video games located in Montreal’s dynamic Mile-End neighbourhood since 1997, we offer a work environment unique in the industry for allowing you to build and cultivate games that are part of critically acclaimed, iconic AAA franchises of international repute.

When you join Ubi Montreal, you enter a community of passionate, extraordinary developers connected by their need to innovate, to be creative and to work with the latest technology. You’ll discover a world where employees enjoy constant career advancement and a supportive learning environment.

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