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Technical Specialist, Online Safety Intern

PlayStation isn’t just the Best Place to Play —it’s also the Best Place to Work. We’ve thrilled gamers since 1994, when we launched the original PlayStation. Today, we’re recognized as a global leader in interactive and digital entertainment. The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation.

This internship is for Summer 2021.

Technical Specialist, Online Safety Intern

San Diego, CA

About The Role

We are looking for an intern with a keen interest in Online gaming, social media and how to safeguard them to maximize user-delight and platform engagement. An academic background in computer programming or IT systems engineering would be preferred as this internship will involve producing research and analysis documents around the systems that support our Online Safety and Moderation operations. The intern will likely also be asked to build out some web-based proof-of-concepts that can be demonstrated to engineers and discussed at a technical level. Good communication skills and an organized and structured way of working are a must, as well as an passion for making connections with others and building strong working relationships with the Safety team and wider stakeholders

Requirements

• Knowledge of computer science fundamentals and programming
• Expertise in at least one programming language
• Great communication skills with an ability to connect with many different teams of diverse experiences
• An enthusiasm for learning new techniques and applying them in areas that make a difference
• Interest or experience in Customer Support, Community Moderation or related field experience
• Knowledge of online gaming and the ability to research current industry trends
• The ability to build compelling slide decks and present a narrative that will influence others
• Analytically minded with ability to parse through a large volume of data to detect trends and report on insights
• Ability to build consensus, establish trust, communicate effectively and foster culture change across organizational boundaries
• An understanding or interest in online safety and abuse matters
• Ability to research, analyze and solve complex problems
• Knowledge of project management processes and tools
• Ability to work well independently or within a team, and adapt to dynamics associated with emerging / maturing products and services
• Ability to work remotely (from home) or in an office environment that is not located with reporting managers (strong self-motivation and independence)

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to race, color, religion, gender, pregnancy, national origin, ancestry, citizenship, age, legally protected physical or mental disability, covered veteran status, status in the U.S. uniformed services, sexual orientation, gender identity, marital status, genetic information or membership in any other legally protected category.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.

We sincerely appreciate the time and effort you spent in contacting us and we thank you for your interest in PlayStation.