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Technical QA Lead
11 months ago
Job Summary:
Lead and support the TQA (Technical QA) team and take primary responsibility for the work execution according to the standards and policies of the company
Requirements
Key Deliverables:
- Ensure the TQA team is supported with regards to training needs and professional development
- Work with and manage external/remote teams
- Collaborate with internal management to ensure testing workforce/coverage/needs respect allocated budgets; ability to flag any concerns in a timely manner
- Collaborate with other QA leadership and management to establish clear and consistent criteria and expectations across service lines for QA kick-off, coverage, ongoing testing progress, and overall QA expectations leading up to signoffs and submissions
- Regularly report on metrics such as test progress, regression, blockers, title health, etc. to relevant parties and stakeholders
- Monitor QA data and trends for ongoing improvements to test strategy and approach
- Create and maintain test plans, templates, and other relevant project information across line of business tools
- Manage and maintain the bug database, ensuring an accurate status reflection on defects, milestones, submissions, etc.
- Collaborate with QA Management, external partners, and relevant stakeholders to ensure performance and PC compatibility of products meet user and industry expectations
- Primary point of contact/escalation between QA and development/production teams for overall quality across all titles with regards to technical expectations (e.g., performance) and publisher standards
- Allocate, track, and follow-up on daily tasks with the test teams
Key Stakeholders:
QA Management, Publishing Producers, Development Directors, Developer Producers/Teams.
Knowledge & Experience:
Essential:
- Experience in a software QA/development environment with knowledge of QA practices and procedures
- Experience managing/leading a team in a software QA environment
- Experience with and understanding software development cycles and milestones
- Strong knowledge PC compatibility and performance testing methodology
- Knowledge and understanding of console hardware performance
Desirable:
- Working knowledge of first party and/or console development tools
- Familiarity or knowledge in automation
- Working knowledge of engines and their tools (e.g., Unreal, Unity)
- Degree/certificates related to software development
- Familiarity testing a range of titles from indie to AAA
Competencies, Skills & Attributes:
Essential:
- Knowledge of JIRA or equivalent defect tracking database
- Knowledge of test case scoping, techniques, management, and tools
- Strong familiarity of current-gen gaming consoles and their systems Strong knowledge PC hardware and trends within the industry
- Knowledge of MS Office suite
- Creative and “out of the box” approach/mentality to QA
- Strong knowledge of PC networking diagnostic tools
- Strong knowledge of performance benchmark analysis techniques and tools
- Working knowledge of console hardware and tools
Desirable:
- Clear communication skills
- Ability to work in a methodical and logical manner
- Maturity to give and receive constructive criticism
- Mindful of continuous improvement opportunities
- Flexibility and ability to work under pressure while respecting deadlines
- Strong, motivating, and empathetic leadership style
- Dependable and positive
Other:
- Strong curiosity and innate need to understand how things work
- Ambition and passion for video games
- Professional growth
Our goal at Square Enix is to hire, retain, develop and promote the best talent, regardless of age, gender, race, religious, belief, sexual orientation or physical ability.
Our pledge to D&I
At Square Enix we believe in the importance of being a diverse and global company, and we stand firmly together against any forms of injustice, intolerance, harassment or discrimination. In our effort to create a truly diverse workforce, we pledge to continue to raise awareness in every step of the employee experience, from recruitment to promotions to ensure equal opportunities for all. One of our goals is to champion diversity in games and at work and work together to inspire real change.
Learning and education around D&I will be a key element for us to continue to grow as an organization. With unconscious bias training, D&I workshops and a variety of initiatives to give our employees the opportunity to be heard and be part of that change to achieve real equality. We need all our efforts to continue to build our culture of inclusion and equality.
We are also proud to partner with UKIE's Raise the Game pledge, BAME in Games and Women in Games, to name a few.
Hybrid Working Policy
Square Enix is pleased to be an employer that offers flexibility within the workplace.
We have a hybrid working policy which allows employees to work from the comfort of their home, three days per week, and in our amazing Blackfriars office for the other two.
Or, if being in the Office is your preference, you can choose three days working from our office and two days working from home. The choice is yours!
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