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Technical Product Manager II - League, Service Operations

Technical Product Managers combine deep experience with product leadership capabilities to allow Riot to provide essential products and supporting systems to players. You will develop product strategies on Riot's products and technologies while leading diverse teams to provide creative solutions to our most difficult technical challenges.

As the Technical Product Manager for a Service Operations Engineering project team you will help improve the health and sustainability of the services and operations behind League of Legends and Teamfight Tactics. You will do this by leading projects to rebuild our services on modern technology using Riot-wide standard solutions. You will partner with game teams and Riot central tech teams to ensure that we can continue to provide a high-quality experience to millions of players on a global scale. You will report to the Product Lead of Service Operations Engineering.

Responsibilities:

• Lead and manage process for project teams in Service Operations Engineering
• Help define the Service Operations Engineering roadmap and strategy for modernizing League services
• Manage and inform stakeholders in both Riot and Tencent
• Balance technical and product needs between multiple teams

Required Qualifications

• 3+ years of relevant industry experience
• Experience developing and operating a live software service
• Excellent teamwork, team leadership, and stakeholder management skills
• Experience working with and leading Agile teams
• Engineering background in services, operations, or infrastructure

Desired Qualifications:

• Experience with DevOps, Infrastructure Operations or SRE
• Experience with systems/services that operate at global scale
• Experience with operating games as a service

For this role, you'll find success through craft expertise that prioritizes the delight of players. We will evaluate your past studies, experience, and your personal relationship with games. If you embody player empathy and care about the experiences of players, this could be the role for you!

Our Perks:

We offer medical, dental, and vision plans that cover you, your spouse/domestic partner, and children. Life insurance, parental leave, plus short-term and long-term disability coverage are also available. Riot will support your retirement benefits with a company match, and double down on your donations of time and money to non-profit charitable organizations. Balance between work and personal life is encouraged with open paid time off, and a play fund so you can broaden and deepen your personal relationship with games.

It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance relating to an applicant's criminal history (LAMC 189.00).