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Technical Product Manager - Core Technology
4 years ago
Technical Product Manager - Core Tech
Overview:
EAX is a high performing team within EA that manages several digital distribution and subscription products including Origin and EA Access. Access allows users to purchase subscriptions and games on PC and console platforms. Users can stay connected to everything Access, take their pick of all the great games in ‘The Vault’ and play as much as they want for a low monthly, and even lower annual, subscription fee. In addition, they can put upcoming EA games to the test before the release date with exclusive Play First Trials.
Origin client and subscription service: www.origin.com
EA Access Xbox hub and subscription service: www.ea.com/eaaccess
EAX is looking for a Technical Product Manager (TPM) for its shared technology and infrastructure. The core of this role is bringing a business outcome perspective to highly technical issues, align goals across groups, and define a clear plan for our development teams to execute against.
The scope for this role is our GraphQL data layer, which is the bridge between our application developers and data services, establishing a flexible and sustainable representation for our data for current and future applications.
Responsibilities:
- Product Owner role for our Core Services Team
- Acting as the key conduit to business and technical users for requirements and analysis
- Building a roadmap for our core technical investments based on business impact and alignment with EAX leaders
- Partnering with EA’s central technology groups to align on technology strategy and share as much investment as possible
- Aligning stakeholders to high level technical design specifications and strategies
- Participating in the development of implementation strategies and plans
- Organizing and documenting requirements as clear Themes, Epics, and Stories
- Partnering with QA to drive quality in delivery
- Maintaining strong client relationships and be a positive representative for the team
- Participation in build / buy / rent evaluations for software solutions
Requirements:
- 5+ years as a Product Owner, Technical Product Manager, or Program Manager using an agile methodology
- Completion of a technical undergraduate degree, preferably Computer Science
- Creative and flexible in identifying technical solutions to resolve business problems in a rapidly changing, demanding and complex business environment
- Excellent interpersonal and relationship building skills to deliver proposals, build support and interact with team members and other departments
- Flexible and adaptable, the individual will be open to learning new methodologies, tools, platforms and systems
- Strong communication, negotiation and influencing skills to drive dialogue with business partners to understand their underlying needs and requirements while managing their expectations
- Strong team focus with a genuine interest in working collaboratively with others, mentoring peers and being open to giving and receiving constructive feedback
- Demonstrated technical writing skills
- An inherently collaborative mindset
Desirable Experience:
- A background as a software developer
- Product leadership in a technology platform
- Shipping software in a CI/CD environment
- ML or recommendation systems
- Leading others through delegation, coaching, and feedback
- Working in a geographically distributed organization
- Development in (or managing development in) Javascript, NodeJS, GraphQL, React
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