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Technical Operation Specialist

Job Description

Your role:

We are looking for a Technical Operation Specialist tosupport our internal customers on our online products operation, especially China products. The technical operation specialist will work closely with develop team and production team across studios to ensure proper functioning of various servers, tools and processes, thus maintaining maximum availability and quality of the game’s online ecosystem. The role has a major emphasis on live monitoring, online services configuration, incident management and collaboration.

What you will do

· Manage and maintain the live monitoring system for online micro services

· Collaborate with development teams to manage and maintain all the online services, process and tools

· Be able to troubleshoot and triage technical issues

· Coordinate efforts to reconcile and update all technical configurations required to operate the online service

· Communicate with development and operation teams across different studios and third-party partners to troubleshoot and resolve all the incident of the game’s online services.

· Maintain documentation regarding configurations, operations, and troubleshooting procedures

Qualifications

What you should be equipped with

• Bachelor’s degree in computer science, computer engineering or equivalent

· 1+ year experience in technical operation in a large environment with different servers

· User-centric, collaborative and results-oriented mindset.

· experience on deploying, maintaining and operating large scale application system including operation system (Linux and Windows), gateways, load balancers, application servers, cache, databases, docker container, cloud services etc.

· Knowledge of internet technologies and concepts (e.g. DNS, routing protocols, firewalls, proxies, TCP/UDP, and HTTP)

· Proficiency in one of the cloud infrastructures like AWS, Google Cloud Platform, Azure or Alibaba Cloud

Nice to have

· Experience in game online service operation

· Experience on the monitoring of application, middleware, infrastructure, familiar with common tools (e.g. Zabbix, Prometheus, CloudWatch etc.) and performance metrics

Company Description

Established in 2008, Ubisoft Chengdu is one of the key game studios in western China and a full-fledged production center, with over 320 talents contributing to Ubisoft’s line-up. We have a strong track record of co-development on Ubisoft’s biggest brands such as Assassin’s Creed®, Skull and Bones™ and For Honor®, as well as developing casual games such as Rabbids party game and bringing hit titles to Switch.

Meanwhile, we are also a pioneer in cutting-edge technology driving Ubisoft’s “games as a service (GAAS)” ethos. Chengdu’s technology team develops products that empower production teams to make educated, data-driven decisions on hit Ubisoft brands.

To find out more, please visit our website: http://www.ubisoftgroup.com or our WeChat account (UBISOFT育碧or 育碧招聘), or contact us for application by: ctu-recruitment@ubisoft.com

育碧成都自2008年建立后已成为中国西部地区主要游戏研发工作室之一，并拥有超过320名员工致力于研发育碧旗下的经典游戏。我们参与已与其他育碧工作室合作研发了多个AAA游戏，如《刺客信条》、《碧海黑帆》及《荣耀战魂》。同时我们也致力于自主研发休闲类游戏，如《疯狂兔子：奇遇派对》以及将多款育碧经典游戏移植到Switch平台。

同时，育碧成都工作室也是研发前沿性技术的领军者，其“Games As A Service (GAAS)” 的理念带领企业不断推陈出新。成都工作室的技术团队开发的产品被运用于育碧旗下众多知名游戏品牌，有效协助研发团队基于科学数据做出准确决策。

想要了解更多，敬请点击http://www.ubisoftgroup.com，或关注我们的微信公众号（“UBISOFT育碧”以及“育碧招聘”），或联系邮箱以申请相应岗位：ctu-recruitment@ubisoft.com