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Technical Lead - Monitoring Automation

Job Title:

Requisition ID:

Job Description:

Who we are:

Demonware is a member of the Activision family of studios. We run every part of the players’ online experience, from logging in to matchmaking to climbing the leaderboards, for popular video game franchises such as Call of Duty, Tony Hawk Pro Skater, Crash Bandicoot and Skylanders.

The work we do together every day impacts almost half a billion players around the world. We solve big company challenges with a small company feel. We are technology-driven with a culture of openness. This means collaborating to solve interesting challenges, enjoying the freedom to talk to anyone, and always feeling respected. We take the work seriously; ourselves, not so much.

What we do:

We’re looking for a Senior Software Engineer to join the Platform Team. We build monitoring infrastructure for complex distributed systems. Using a combination of open source projects and extensive custom software our focus is on improving the experience of on call engineers during outages and incidents. Our monitoring systems are high scale, and highly available. Many companies struggle with high volumes of low value alerts. We are working towards building human-aware systems to improve actionability of system alerting, with a high priority on reducing alert fatigue

Your responsibilities:

• Develop new tools to improve workflows across the organization
• Own, operate and support the tools and automation that you and your team develop
• Drive design of the software produced on the team, as well as define technical standards and patterns
• Identify problems or inefficiencies facing our engineers and drive adoption of new tools, process or infrastructure to help improve productivity
• Provide outstanding support to the engineers who utilize and depend on your tools and automation
• Take ownership of problems and projects which require in-depth evaluation

About you:

• 5+ years relevant work experience in high-volume and highly-available production service environments
• Extensive experience working in a distributed Linux environment
• Proficiency in Python
• Demonstrated ability to build and maintain existing and build new tools in Python
• Experience with at least one major data store such as MySQL, MongoDB, Cassandra
• Experience with automated deployment on CI/CD pipelines
• Proficient working with applications deployed on Kubernetes in Docker containers
• Experience working with Docker containers in development and production
• Tenacity for debugging and solving technology problems at root cause

Bonus Points:

• Excellent analytical/troubleshooting skills
• Passion for understanding and solving your customer’s problems
• Passion for Automation
• An interest in technical leadership

What Demonware Offers:

Rewards

We provide a suite of benefits that promote physical, emotional and financial well-being for ‘Every World’ - we’ve got our employees covered! Subject to eligibility requirements, the Company offers comprehensive benefits including:

• Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&D insurance, disability insurance;
• 401(k) with Company match, tuition reimbursement, charitable donation matching;
• Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave;
• Mental health & wellbeing programs, fitness programs, free and discounted games, and a variety of other voluntary benefit programs like supplemental life & disability, legal service, ID protection, rental insurance, and others;
• If the Company requires that you move geographic locations for the job, then you may also be eligible for relocation assistance.

Eligibility to participate in these benefits may vary for part time and temporary full-time employees and interns with the Company. You can learn more by visiting https://www.benefitsforeveryworld.com/ .