Technical Knowledge Analyst | Technical Writer - IT Operations

Wildlife Studios
São Paulo, São Paulo, Brazil
11 days ago

We're looking for a talented, passionate and experienced Knowledge Analyst to join our Knowledge team in São Paulo, Brazil.

As a Technical Knowledge Analyst, you will maintain knowledge management best practices, identify knowledge gaps and implement knowledge solutions within guidelines and standards, but that can best adapt to specific audiences.

Technical Knowledge Analysts are responsible for creating and updating high quality documentation.

They can take technical documentation, videos or multi sourced information, and transform it into specific service descriptions, how to articles or troubleshooting steps according to need and audience.

The right person for this position is curious by nature, comfortable in a "take the initiative" environment, makes use of our available tools for solving problems, and can adapt to growing business, proposing solutions when there are no clearly laid out steps.

What you'll do

What you'll need

More about you

About Wildlife

Wildlife is one of the leading mobile game developers and publishers in the world. We have released more than 60 titles, reaching billions of people around the globe. Today, we have offices in Brazil, Argentina, Ireland, and the United States. Here, we create games that will excite, intrigue, and engage our players for years to come!

Equal Opportunity

Wildlife is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, colour, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We're committed to providing accommodations for candidates with disabilities in our recruiting process.

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