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Business Development Manager, LATAM

We are hiring a technical Business Development Manager (BDM) to join our global Business Development team here at Xsolla. The chosen candidate will be a subject expert in all technical aspects of Xsolla products and solutions. The BDM will work closely with the Business Development team to explain Xsolla's integration aspects to potential consumers, anticipate potential issues, and develop unique solutions as needed to ensure smooth integration and ongoing solution performance.

The ideal candidate will have extensive knowledge of our solutions’ components and functions and must understand the technical processes that make these products work. Duties include but are not limited to consulting on product development, explaining product features to prospective and/or existing customers during live demonstrations, and helping business partners onboard.

RESPONSIBILITIES

• Prepare and give technical presentations to explain to customers how the Xsolla products and services work
• Work with the customers and developers to ensure their backend meets the system requirements
• Communicate with the business development team to understand consumer needs and offer sales support where necessary
• Establish customer rapport and acceptancePlan for modifications to products to meet consumer demands
• Help clients to solve problems with Xsolla product usage (light coding a plus)
• Recommend new and improved products to the customers and explain how the equipment will be more cost-effective
• Work closely with Business Development team to close deals

REQUIREMENTS

• Bachelor's degree in Computer Science, Information Technology, Programing, or related field
• Previous experience in a client-facing role
• Comfortable giving presentations and explaining how things work to customers
• Clear written and verbal communication skills
• Strong customer service/interpersonal skills
• Strong negotiation skills
• Strong proficiency in Confluence, Jira, Basecamp and G Suite and must be able to pick up new software quickly and confidently
• General Gaming industry knowledge
• Must be able to immediately handle a significant workload and effectively prioritize projects with a high degree of autonomy
• Effective time management skills and excellent attention to detail
• Responsible for closing business while meeting KPIs of the Business Development team
• Ability to self-motivate and work individually, while also working within a highly collaborative team
• Business fluency in English, Spanish, and Portuguese preferred
• Some travel to local shows and partner locations

INTERACTION

• Willingness and ability to participate in special projects
• Proven track record of successfully managing and growing multiple platform presences while maintaining a positive, professional image of the organization
• Ability to handle confidential information with the utmost level of professionalism
• Performs well on cross-functional project teams and with partner’s technical teams
• Understands the full spectrum of skill required to manage customer-centric relationships with partners
• Confident and persuasive when making sales presentations
• Flexible work hours as we are a global company

Xsolla is a global video game commerce company with a robust and powerful set of tools and services designed specifically for the video game industry. Since its founding in 2005, Xsolla has helped thousands of game developers and publishers of all sizes fund, market, launch and monetize their games globally and across multiple platforms. As an innovative leader in game commerce, Xsolla’s mission is to solve the inherent complexities of global distribution, marketing, and monetization to help our partners reach more geographies, generate more revenue and create relationships with gamers worldwide. Headquartered and incorporated in Los Angeles, California, with offices in Berlin, Seoul, Beijing, Kuala Lumpur, and cities around the world, Xsolla supports major gaming titles like Valve, Twitch, Roblox, Ubisoft, Epic Games, KRAFTON, Nexters, NetEase, Playstudios, Playrix, miHoYo, Pearl Abyss, NCSoft, and more.

Xsolla is an equal opportunity employer and does not discriminate based on the following: Race, color, Ancestry, national origin, Religion, creed, Age, Disability, mental and physical, Sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), Sexual orientation, Gender identity, gender expression, Medical condition, Genetic information, Marital status, Military and veteran status, and any other terms deemed by the State of California.

The physical demands for this position are sits, stands, bends, lifts, and moves intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations.

The duties of this position may change from time to time so the individual and organization can achieve their results. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

Xsolla takes your privacy very seriously, and will not sell or externally distribute any data received during the hiring process. For more information related to GDPR or CCPA please reach out to careers@xsolla.com.