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Technical Account Manager (Animation)

We are looking for an technical account manager focus on Animation industry. Epic is building a team of engineers and artists dedicated to growing the Unreal Engine’s Enterprise capabilities to continue our expansion in verticals outside the traditional games industry. In this role you will be a part of the Custom Engineering/Solutions team, working hand in hand with our Enterprise customers to utilize the engine for projects in film/FX/broadcast TV, automotive, architectural visualization, and more.

Responsibilities:

• Assist with Unreal Engine license efforts including but not limited to live Unreal Engine demonstrations, arranging evaluations, providing pre- and post-license technical support, evangelizing Unreal Engine at trade shows
• Continually grow own knowledge of the engine and tools to provide effective recommendations and guidance to the team and our customers
• Identify bottlenecks and limitations in the pipeline and tools and document improvement recommendations
• Compose papers for conferences, publications and marketing and having the ability to present at events

Qualifications:

• Knowledge of game engines ideally in the Enterprise space
• A keen analytical mind with strong problem solving skills
• Self-starter – takes ownership of the technical relationship with developers and works proactively to set up systems to smooth the road from eval to license
• Detail oriented with strong communication skills; both verbal and written
• Demonstrated thought leader in field of expertise (online presence, involvement in significant projects, awards and prizes, etc…)
• Ability to identify and solve any problems clients may experience with Unreal Engine
• Willing to travel up to 30% of the time
• Able to communicate complex technical issues via email or face to face
• Experienced of shipping console, PC, or mobile, title experience is a plus

This is going to be Epic!

#LI1

职责：

• 协助虚化引擎的授权工作，包括但不限于向客户演示引擎的应用，安排项目评估，提 供授权前后的技术支持，在各类展会及活动中宣传虚幻引擎
• 持续学习引擎及工具的各种相关知识，为团队以及客户提供及时有效的介绍及指导
• 指出并定义工作流程及工具的瓶颈和局限，为技术文档的优化提供建议
• 为各种会议、出版物以及市场活动撰写相关文章，并且在活动中做演讲

职位要求：

• 了解游戏引擎在企业领域的应用
• 拥有很强的分析能力以及解决问题的能力
• 做事主动 – 主动与开发者建立技术支持关系，主动建立一整套流程以便顺利地评估项 目并授权引擎
• 注重细节，有很强的口头及书面表达能力
• 在专业的领域内有一定的影响力（比如是相关技术的网络达人，参与过一些重大项目 ，获得过一些业内知名奖项等）
• 有能力定义并解决客户在使用虚幻引擎过程中遇到的各种问题
• 可以接受30%的工作时间在其他城市出差
• 能够当面或以邮件形式沟通复杂的技术问题
• 有上线的客户端、主机或手机游戏作品工作经验的优先