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Team Lead (Infrastructure/Operations/CICD/DevOps)
4 years ago
Job Description
Summary
The Team Lead supervises and coordinates all the operational activity related to his/her specific service group. He/she directly manages a team of administrators/application specialists providing support to applications/platforms in order to guarantee optimal functionality, availability, and customer satisfaction. He/she will work closely with development teams on operationalizing in-house developed tools and applications.
Responsibilities
The main and routine tasks of the Team Lead are to:
- Create, prioritize, assign and regularly follow up on tasks and the advancement of the team’s work with regards to deliverables;
- Represent the team;
- Organize and lead team meetings;
- Ensure game build compilation and distribution are consistently optimal and meet production partners’ requirements.
- Maintain the relationship with our game production partners and internal development teams.
- Work closely with the development teams toward operationalizing tools and applications within a CI/CD based framework.
- Work closely with the Tech Leads in relation to services’ sustainability and evolution.
- Provide feedback to the Project & Account Manager related to service progression and team members’ performance.
- Initiate escalation protocols to the Project & Account manager where necessary.
- Understand, communicate, and oversee the team’s performance and career evolution.
- Collaborate closely with the development teams in order to identify the best solution for the bug corrections/developments in the requested deadlines.
- Create working procedures, build-up knowledge databases and documentation.
- Maintain and lead regular system monitoring, data clean-up and maintenance activities
- Ensure that new employees integrate the team;
- Help recruit new team members;
- Carry out all other related tasks.
Qualifications
Training
- Bachelor’s degree in computer science or computer engineering or equivalent.
Relevant Experience
- 3-5 years’ experience managing a team.
- Working background in information technology delivery and support
Skills and Knowledge
- Ability to work as part of a team
- Ability to work in a constantly evolving and dynamic environment
- Ability to prioritize
- Familiarity working in a Dev-Ops environment
- Knowledge of CI/CD frameworks
- Leadership
- Time and priority management
- Ability to assemble productive teams
- Good interpersonal and communication skills
- Flexibility in organizing work
- Resourcefulness in problem-solving
- Ability to delegate
- Stress and change management skills
- Managerial courage
- Sense of initiative
- Bilingualism
Additional Information
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, ethnicity, religion, gender, sexual orientation, age or disability status.
Company Description
Ubisoft Montreal, an industry leading developer of video games, located in the heart of Montreal’s Mile-End, offers a unique environment where creativity, teamwork and cutting-edge technology bring to life critically acclaimed video games and iconic AAA franchises.
When you join Ubi Montreal, you enter a community of passionate, extraordinary people connected by their need to innovate, to be creative and to work with the latest technology. You’ll discover a world where employees enjoy constant career advancement, a supportive learning environment, and competitive compensation packages.
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