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Talent Operations Sr. Specialist (Contract)
2 years ago
Team Name:
Job Title:
Talent Operations Sr. Specialist (Contract)Requisition ID:
R009866Job Description:
Job Title: Talent Operations Sr. Specialist
Department: Human Resources
Location: Santa Monica, CA
Your Platform
Activision Blizzard plays a centralized role in the creation of epic entertainment by supporting our interactive gaming brands and studios with a diverse range of career opportunities across corporate functions such as Marketing, Communications, Legal, Human Resources, Finance and Supply Chain. Located in our global headquarters in Santa Monica, we encompass equal parts agility, creativity and rigor to enhance the employee and player experience. To learn more, check us out at www.activisionblizzard.com or on Twitter at @ATVI_AB.
Your Mission
The Talent Operations Sr. Specialist is responsible for day-to-day support of recruiting system administration and technical issues. This includes responding to Talent Professional or Sourcer questions, resolving issues, testing, documenting and communicating fixes, updates and process changes.
- Answer customer Talent Acquisition questions and resolve issues ensuring exceptional customer service
- Maintain comprehensive knowledge of Talent Acquisition systems, processes, policies and compliance
- Meet and exceed performance and service level metrics for timeliness, accuracy and customer service
- Provide system and process training support to Talent Professionals and Sourcers
- Maintain process documentation and keep training material up to date; identify improved training opportunities for new joiners
Player Profile
- Bachelor’s degree or equivalent experience
- 2+ years system support experience in high-tech environment across multiple locations and countries
- Workday Recruit experience preferred
- Experience managing ticketing system
- Analytical, organizational and problem solving skills
- Strong written and verbal communication skills
- Customer-focused and have strong customer service skills
Our World
Activision Blizzard, Inc. (NASDAQ: ATVI), is one of the world's largest and most successful interactive entertainment companies and is at the intersection of media, technology and entertainment. We are home to some of the most beloved entertainment franchises including Call of Duty ®, World of Warcraft® , Overwatch ®, Diablo ®, Candy Crush ™ and Bubble Witch ™. Our combined entertainment network delights hundreds of millions of monthly active users in 196 countries, making us the largest gaming network on the planet!
Our ability to build immersive and innovate worlds is only enhanced by diverse teams working in an inclusive environment. We aspire to have a culture where everyone can thrive in order to connect and engage the world through epic entertainment. We provide a suite of benefits that promote physical, emotional and financial well-being for ‘Every World’ - we’ve got our employees covered!
The videogame industry and therefore our business is fast-paced and will continue to evolve. As such, the duties and responsibilities of this role may be changed as directed by the Company at any time to promote and support our business and relationships with industry partners.
Activision is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law and will not be discriminated against on the basis of disability.
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