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Ecommerce Key Account Manager (German)

Get to know The Pokémon Company International

The Pokémon Company International, a subsidiary of The Pokémon Company in Japan, manages the property outside of Asia and is responsible for brand management, licensing, marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children's entertainment properties in the world.

Learn more online at Pokemon.com and on Facebook (facebook.com/pokemon), YouTube (youtube.com/pokemon), Twitter (twitter.com/pokemon), and Instagram (instagram.com/pokemon).

Get to know the role

Job Title: TCG E-Commerce Key Account Manager

Job Summary: Manage and develop strategic relationships with partners.

People Manager: No

The purpose of this role is to support the growth of the Pokémon Company Trading Card Game products with German E-Commerce retailers, with an emphasis on Amazon. You will execute the recommended e-Commerce strategy and ensure it aligns with the designated country/region sales direction. This role will report to the Senior Manager, Regional TCG Sales with a dotted line to the Senior Manager, TCG E-Commerce Sales. This role is to be performed from our London office 3 days a week.

What you’ll do

• Establish a yearly Business Plan on your account in line with Germany sales objectives.
• Work in close contact with Amazon Germany to provide them the most recent information of Pokémon TCG products, campaigns, and promotions.
• Identify opportunities to influence the visibility of PTCG online by using sales data, market insights, best practices in accordance with Amazon tools and promotional calendar.
• Constantly assess Amazon key metrics (LBB, Conversion rate, etc.) on PTCG products and implement actions to improve them.
• Make recommendations internally for stock production on all new releases and possible re-prints.
• Monitor stock availability and recommend initiatives to address any issue to ensure maximum availability.
• Collaborate closely with the TCG Logistics team to trouble shoot any fulfillment issue.
• Collaborate closely with the TCG E-Commerce Merchandising Manager to ensure content is aligned with sales objectives.
• Partake in yearly discussion of renewal of trade terms in collaboration with the Senior E-Commerce Sales Manager.
• Constant market analysis i.e. sales performance, competitor activities, TV, online, social, digital exposure to evaluate brand/market performance.
• Work with the licensing team to implement cross-category online initiatives.

What you’ll bring

• Three (3) to four (4) years of related professional experience.
• Bachelor's degree in related field or equivalent experience required.
• Experience with Amazon, their portal (Vendor Central) and knowledge of their key metrics.
• Highly analytical and ease in quickly understanding complex data.
• Proficiency with Microsoft Office.
• Strong presentation, communication, and reporting skills.
• Fluent in German and English both written and spoken.
• Highly self-motivated.
• Fluent in another European language is a plus.

How you’ll be successful

• Passion for Pokémon: Develops an understanding of the Pokémon brand, the impact it has on our people, culture, business, fans, and communities, and applying that knowledge and passion to everything you do.
• Challenging the Expected: Approaches challenges with curiosity and creativity, embracing the possibility of failure as an opportunity to learn something new, develop innovative ideas, solve complex problems and identify unique opportunities.
• Integrity and Respect: Demonstrates integrity and respect by leading with empathy, listening to others, seeking out different perspectives, and taking personal responsibility for decisions, actions, and results.
• Dedicated to Quality: Takes ownership to maintain and promote high standards, looks for new ways to learn and improve, and embraces a growth mindset to seek and apply feedback from others in an effort to continuously improve.
• Building Relationships: Develops and strengthens relationships, adopting a “team first” mentality and working collaboratively to solve problems and meet shared goals.
• Delighting Customers: Listens and understands the interests and needs of our customers and stakeholders, making them feel heard and important, and embracing these learnings to continue delivering a unique Pokémon experience.

What to expect

• An employee first culture
• Company events that celebrate the spirit of Pokémon
• Competitive cash-based compensation programs
• Base salary range: £55,000.00 - £83,000.00. This range is applicable for the labor market where the role is intended to be hired. It is common for TPCi to start employees below the midpoint of the range. Final base salary is directly related to each candidates qualifications and experience uniquely.
• 100% employer-paid healthcare premiums for you
• Generous paid family leave
• Employer-paid life insurance
• Employer-paid long and short-term income protection insurance
• US Employees: 401k Employer Matching
• UK/IRE Employees: Pension Employer Contributions
• Fitness reimbursement
• Commuter benefit
• LinkedIn learning
• Comprehensive relocation package
• Hybrid work environment

The above statements are intended to describe the general nature and level of work being performed by people assigned to this role. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. Employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. For roles in the United Kingdom, candidates will need the right to work. In some cases, and for some roles, the Company may be able to arrange a visa. For roles in Ireland, this role requires candidates to have the right to live and work in the Republic of Ireland. However, we welcome applications from all nationalities and may consider supporting an employment permit application, in appropriate and suitable cases.

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