The Gearbox Entertainment Company is an award-winning creator and distributor of entertainment for people around the world. Gearbox Entertainment develops and publishes products through its subsidiaries, Gearbox Software and Gearbox Publishing. Gearbox Entertainment has become widely known for successful game franchises including Brothers in Arms and Borderlands, as well as acquired properties Duke Nukem and Homeworld. Gearbox’s ambition is to entertain the world and its key driving objectives include the pursuit of happiness for our talent, partners and customers, the prioritization of entertainment and creativity and a measured respect for profitability. For more information, visit www.Gearbox.com .
Gearbox is looking for a talented Systems Engineer to join our IT Engineering team.
This candidate will join an agile team supporting our Gearbox Entertainment umbrella of studios. The Frisco HQ IT team collaborates with multiple partner studios to help integrate their team members into our systems . You'll build, test, and deploy a suite of services, then make improvements and do it all over again. The services you support will be stable, secure, and performant.
You’ll be friendly and eager to dive into any problem thrown your way. You’ll be technically sharp, get technical concepts at their core, and go beyond comfortable, “same old solutions.” You'll own your work top to bottom, front to back, and never throw it over a wall. Y ou'll rarely settle for the default settings. You’ll think automation first and manual second, using the right technology to solve the right problem. You're enthusiastic, recognizing there are any number of areas in which you can make an impact. You'll be a self-starter and be willing to handle all manner of tasks with a positive attitude and a minimum of hand-holding.
This position will require you to carry a mobile device and will occasionally require after-hours and weekend work.
Responsibilities
- Collaborate with IT team members and other departments, providing technical guidance and helping establish best practices
- Build, test, deploy, and operate services, constantly iterating and improving
- Demonstrate a balance between agility and service stability, across many services
- Demonstrate service ownership, understanding service health and participating in root cause analysis across many services
- Work well as part of a team in a fun, fast-paced environment
Qualifications
- Experience designing, deploying and maintaining services in a mixed OS, physical/containerized/virtual environment, from the ground up (Docker, VMWare, Windows Server, Linux)
- Expertise managing and implementing Microsoft services (Active Directory Domain Services, AzureAD, MS365 OneDrive, SharePoint, Teams, Intune, etc.)
- Proficient with Storage devices/protocols (smb, nfs, object)
- Demonstrated history of technical competence and ownership on at least one project
- Flexibility to deal with sometimes rapidly changing situations while still achieving project deliverables in a timely fashion
- Openness to new ideas and a willingness to consider alternate approaches and critical feedback
- Ability to create high-quality documentation that other team members can follow
- Experience with monitoring or observability tools (Datadog, Solarwinds, Cloudwatch)
- History of staying current on system and security trends
- Outstanding customer service and interaction skills, both verbal and written, and a strong history of “whatever it takes” support
Bonus Points for
- Deployment and support experience with applications in a cloud environment, such as Amazon Web Services or Azure
- Experience with multi-tenant and cross-tenant organizations in AzureAD
- Familiarity using Source Control Management systems (Perforce, Git)
- Administrator experience in Atlassian Suite of tools (Jira, Confluence, Jira Service Management)
- Previous implementations of SSO for 3rd party services (SAML, OIDC)
- Knowledgeable in commonly available automation systems (Ansible, Terraform, Terragrunt, Packer, Cloudformation)
- Experience creating CI/CD pipelines (TeamCity Cloud, Gitlab CI/CD)
- Creating and troubleshooting containerized workloads (Kubernetes, EKS, Rancher)
- Experience with network administration
- Willingness and enthusiasm to learn and develop DevOps skills and methodologies
Gearbox Entertainment believes that all team members should be able to enjoy a work environment free from all forms of discrimination and harassment. We are committed to reflecting the diversity of the world we strive to entertain. As an Equal Opportunity Employer, we provide fair and equal treatment to all team members and applicants. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, genetic information, pregnancy or maternity, veteran status, or any other status protected by applicable national, federal, state, or local law.