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Systems Engineer II

Las Vegas Nevada 89119 United States of America
10 days ago


We're pioneers in our field and relentless in our pursuit of excellence. Aristocrat is an ideas company at heart, which means innovation is embedded into every aspect of our business. Whether we're designing sleek new cabinets, premium game content, or award-winning systems, we apply fresh thinking and creativity to deliver the world's greatest gaming experience, every day. We're continually pushing the bar of creativity with cool new titles, such as Game of Thrones TM, Sons of Anarchy, and Lightning Link, and our award-winning app Heart of Vegas.

Pay Range


What you'll do

The Systems Engineers are responsible for providing highly technical service-level support to customers on Aristocrat-supported product lines released in Class II, Class III, Historic Horse Racing, and Video Lottery Terminal markets. In this role, you will be working with cutting-edge technology & apply fresh ideas and creativity to deliver the world's greatest gaming experience, every day.

The position is responsible for system requirements analysis and the preparation of technical specifications and documentation for support of systems software and hardware within our test lab and production environments. The Systems Engineer II will ensure all resource requirements for Field Engineering in the areas of (but not limited to) installation, upgrade, and monitoring are available via lab training, documentation, or other technical resources. The Systems Engineer II will work closely with internal/external customers to ensure appropriate product rollout information and documentation, as well as issue escalations, transpire. The Systems Engineer II will be skilled with advanced knowledge in the configuration of hardware and software for server-based gaming environments as well as network and storage solutions. This role will require critical thinking skills, collecting and reviewing field data, and thinking outside the box to replicate performance issues within the lab environment. An individual invested in continuous Quality improvements, Customer Service focus, problem-solver, and strong communication skills would be an ideal candidate for the role.

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