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Systems Administrator
4 years ago
Our Purpose
Improbable is dedicated to building powerful technology designed to help solve previously impossible problems and enable the creation of new realities. In gaming and entertainment, Improbable unlocks truly next-generation gameplay through virtual worlds of unprecedented scale, persistence and richness. In other industries, we hope to help answer critical questions through simulations that could lead to a better functioning world.
Our platform, SpatialOS, lets developers transcend the limits of regular computation, allowing swarms of servers running in the cloud to cooperate in order to simulate worlds far larger and more complex than any single server could.
We are a British technology company proudly building a diverse workforce, driven by a shared desire to improve and achieve extraordinary things. We’re crafting technology for the future and fostering a problem-solving culture that embraces innovation through iteration and experimentation.
Your Mission
With the successful launch of SpatialOS to the gaming world, the popularity of our platform is growing. As a Systems Administrator working from our Edmonton Studio, you will be joining a small, yet highly technical global systems administration team that is responsible for supporting Improbable’s growing user base with the implementation and maintenance of our high-tech cloud-based technology infrastructure, SpatialOS across numerous game projects currently under development. The incumbent will pride themselves on their first-class customer-centric approach and act as the highest point of contact for all in-depth technical issues as it relates to cloud servers and networks. They will also need to me ready to leverage their expertise to support a number of exciting technical challenges due to; a rapidly expanding server estate, multiple IT integration projects and an ever-demanding need for new technologies. Additional features of this role include network optimization , assisting with back-end services, and basic system analytics all in support of massive multiplayer games.
Responsibilities
- Support, administration and ownership of all global on-site corporate services in Edmonton as well as other North American-based Studios as needed.
- Accountable for the execution of global infrastructure projects contributing to the future roadmap of implementing a full follow the sun model
- Partnering with the local Studio IT manager, act as the point of escalation for North American-based studios by taking ownership and accountability for a broad range of software and hardware issues required to effectively maintain cloud-based infrastructure and services
- A primary goal of this position is to support the production environment ensuring Platform Services availability
- Accountable for general administration of domain services
- Utilization of automation whenever possible to reduce errors and duplicate procedures
- Ensure that capacity planning is conducted with adequate time to implement enhancements for all platform elements.
- Support the security, deployment, monitoring, maintenance, development, upgrade, and administration of all platform technologies including server operating systems, software, and peripherals.
- Perform research on potential technology solutions in support of procurement efforts.
- Assist in the development of new Corporate Sys Admin Services procedures and standards
Competencies
- Minimum of 3-5 years experience in a Development support role with a focus on development infrastructure
- Completion of a year technical diploma or degree in Computer Systems/Information
- Proven experience working in or with:
- Windows Server technologies such as AD/DNS/DHCP/Fileshare/RDP
- One or more of: S3/Glacier/MSA/Nimble/DFS Storage
- Azure / Active Directory
- Local and remote backup systems
- Basic Network and LAN management
- Perforce, Build Environments, Dev ops
- Enterprise virtualization solutions experience
- Comfortable working in a fast paced and continually evolving work environment
- Ability to work and travel across both Canada and the US, as well as occasionally the UK
The following would be advantageous
- Knowledge and passion for games and/or game development.
- Other network and IT related certifications and/or training
- Prior experience working on Linux server deployments
- Previous experience with working with game development studios
- Prior experience working as part of a virtual team
Equal Opportunity
The best ideas are often the least expected and require new ways of thinking; that’s why our teams at Improbable are made up of an incredible range of talented people. Improbable is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.
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