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Support Specialist - Programmation

Montreal QC ca
5 days ago

Job Description

As a Support online programmer in the Online Services team, you will take care of the technical support of products integrated in our online games. In direct communication with the online programmer community of all projects developed at Ubisoft, you will participate to the success of our games by helping them to make the most of the online services provided by the Online Services group.

You will coach integrators with their implementation helping them get the most of the online services, investigate complex problems involving interconnected services, execute or guide integrators through configuration operations, contribute to create and maintain documentation, trainings or webinars. The position has multiple facets which will let you express both your technical and human skills in an ever-changing context and to juggle with different subjects.

You will vulgarize information to answer questions pertaining to integration in a clear and coherent manner through tech documentation, emails or during calls. As flexibility, sustainability and, of course, quality are your key words as far as solutions are concerned, you can propose stable and sustainable solutions.

Your tasks:


What you bring to the team

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Additional Information

About Online Services

As Ubisoft's online platform developer, Online Services helps deliver high-quality connected experiences to millions of gamers around the world. Working in conjunction with production teams, we leverage state-of-the-art solutions to develop features that add real value to all of our live games - during development and post-launch. Thanks to our overview of Ubisoft's digital ecosystem and our long-term approach to online gaming, we are focusing our efforts on finding the right solution for the purpose pursued. What if this solution does not yet exist? This is an opportunity for us to create it.

Company Description

At Ubisoft Montreal, a leader in the video game industry located in the vibrant Mile-End district since 1997, we offer a unique work environment in the industry, allowing you to create and enrich games that are part of the iconic, internationally renowned AAA franchises.

When you join Ubisoft Montreal, you enter a community of exceptional developers connected by their need to innovate, to be creative, and to work with cutting-edge technologies. You will discover a world where employees benefit from constant career advancement, a welcoming learning environment and competitive compensation packages.

More than anything, at Ubi Montreal, you will be working on a large number of large-scale and high-quality titles - Assassin's Creed, Far Cry, Rainbow Six, Watch_Dogs, For Honor and ... well, we still can't share them all with you. our secrets… - and you'll work with some of the industry's top talent.

At Ubisoft, you are welcome as you are. We welcome diversity in all its forms. We are committed to fostering an inclusive work environment that respects all differences.

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