This job might no longer be available.
Support Engineer, Engine Support
1 year ago
The Opportunity
Unity Engine Support provides technical solutions to our customers’ hardest problems. Using our in-depth knowledge of Unity, games development, and many other aspects of technology and programming, we help Unity developers in all industries to ship their projects.
Our customers have a wide variety of problems, which require quick thinking as well as in-depth analysis. This is where you step in, working to tackle these problems with curiosity, flexibility and positivity. In return, you will be constantly learning about the latest features of Unity, and get to help nurture some of the most exciting games and simulations in development today!
This is a permanent position based in our Brighton office. Travel is not required but you will have opportunities to attend conferences and visit customers.
What you'll be doing
- Efficiently provide technical support and solutions across Unity’s deployment platforms and variety of applications
- Tackle customer problems via online ticketing and any other appropriate communication medium
- Collaborate with your colleagues to ensure team success
- Maintain excellent relations between the Engine Support team and other departments within Unity
What we're looking for
- Enjoyment of problem-solving
- Unity Engine and C# programming experience
- Willingness to learn new skills and areas of Unity
You might also have
- Knowledge of SCM software (Git, SVN, Mercurial, P4) and available external hosting platforms (e.g. Github, Bitbucket)
- Debugging, profiling and C++ experience
Life at Unity
Unity (NYSE: U) is the world’s leading platform for creating and operating real-time 3D (RT3D) content. Creators, ranging from game developers to artists, architects, automotive designers, filmmakers, and others, use Unity to make their imaginations come to life. Unity is the foundation upon which the world’s most powerful digital content is created. Specifically, Unity’s platform provides a comprehensive set of software solutions to create, run and monetize interactive, real-time 2D and 3D content for mobile phones, tablets, PCs, consoles, and augmented and virtual reality devices.
In the fourth quarter of 2021, Unity had, on average, 3.9 billion monthly active end users who consumed content created or operated with its solutions. The applications developed by these creators were downloaded, on average, five billion times per month in 2021. For more information, please visit www.unity.com.
Unity is a proud equal opportunity employer. We are committed to fostering an inclusive, innovative environment and celebrate our employees across age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. Our differences are strengths that enable us to support the growing and evolving needs of our customers, partners, and collaborators. If there are preparations or accommodations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Unity does not accept unsolicited headhunter and agency resumes. Unity will not pay fees to any third-party agency or company that does not have a signed agreement with Unity.
#LI-GC1 #MID
Create Your Profile — Game companies can contact you with their relevant job openings.