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Support Agent (Remote)

Wildlife Studios
Bucharest, Bucharest, Romania
12 days ago
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About the Team

Our Player Support Team in Ireland has been strategically expanding over the last year, and we are shaping it to be our centre of Player Excellence with the expansion of our team in Romania. In Player Support, we strive to help our players enjoy the games they love, with as little interruption and distraction as possible. We ensure that they have positive experiences through every step of their journey by providing fast and effective support that shows empathy, understanding, and care.

About the Role

As a Player Support Agent, you will be on the front line of our communities. You will be in charge of resolving players’ problems, but also much more than just that. We are looking to set higher standards for what it means to provide Player Support. You will help us shape our usage of technology to better serve our players, and you will work with us on passing the feedback our players share with us every day.

More about you

What you'll do

What you'll need

About Wildlife

Wildlife is one of the leading mobile game developers and publishers in the world. We have released more than 60 titles, reaching billions of people around the globe. Today, we have offices in Brazil, Argentina, Ireland, and the United States. Here, we build games that will excite, intrigue, and engage our players for years to come!

Equal Opportunity

Wildlife is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, colour, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We're committed to providing accommodations for candidates with disabilities in our recruiting process. If you need any assistance, please let us know at recruitment@wildlifestudios.com .

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