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Submissions Specialist

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Job Description:

The concept of “Blizzard polish”, that is, the infinite care and loving attention to detail put into every aspect of our games, is something we take seriously and pride ourselves on delivering to our players. It’s a responsibility shared across the company – and its undisputed heart and soul is Blizzard QA. We’re searching for like-minded folks with a passion for QA to help us continue to deliver unforgettable gaming experiences for years to come. Blizzard QA is a close-knit team; we care about iteration, problem-solving, and succeeding as a group. We genuinely love what we do for a living and expect the same from everyone who joins us!

We’re looking for a highly motivated and enthusiastic submissions specialist. The ideal candidate possesses proven organizational and time management abilities, demonstrated attention to detail, and excellent communication skills. Read through the rest of the requirements below and drop us a line if you’re ready to join a seriously talented team focused and passionate about helping bring Blizzard gaming into the hands of as many players as possible.

Responsibilities

• Coordinate and support first party submissions and releases (Microsoft, Sony, Nintendo, Apple, Google, Amazon)
• Collaborate with internal and external partners to setup bundles, promotions, and events
• Proactively gather all necessary assets required for timely delivery to first parties
• Prepare and submit builds, downloadable content, and metadata to first parties
• Communicate and help resolve issues that may hinder first party approval
• Configure and release products and updates to development and live environments
• Execute and document quality control checks for submissions and releases
• Provide expert technical guidance and platform support to development teams
• Process, verify, and deliver builds to QA teams across all supported platforms
• Ensure project tracking tools and documentation meet team standards and up to date
• Keep stakeholders informed on all first party policy and process changes
• Maintain archive of all final assets and supplemental materials submitted to first parties
• Effectively drive and facilitate group tasks to completion and promote a team environment
• Formulate strong relationships, based on skills, knowledge, and trust, with internal and external partners
• Continuously seek technical and process improvement opportunities
• Handle other duties as assigned

Requirements

• Bachelor’s Degree in related field or equivalent industry experience
• Minimum of 3 years’ experience submitting AAA games to first parties
• Ability to maintain scripts to automate manual repetitive tasks
• Strong knowledge of all first party submission tools and platforms
• Proven track record of leading tasks and delivering on multiple simultaneous projects

• Solid understanding of software development processes and project management methodologies
• Flexible and team-oriented with exceptional interpersonal and follow-up skills
• Ability to work under tight deadlines while maintaining meticulous attention to detail and accuracy
• Passion for games, commitment to quality, and continuous learning

Pluses

• Technical requirements testing experience (TRC, XR, App Store Review Guidelines, etc.)
• ISTQB Certified Tester Foundation Level (CTFL) or equivalent
• Global age rating boards experience
• Project management certifications

Blizzard Entertainment is a global company committed to growing our employees. We offer generous benefits and perks with an eye on providing true work / life balance. We’ve worked hard to champion an intensely collaborative and creative environment, a diverse and inclusive employee culture, and training and opportunity for professional growth. Our people are everything. Our core values are real, and our mission has never changed.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are dedicated to creating the most epic entertainment experiences...ever. Join us!