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Studio Support Assistant

This is an exciting opportunity to join our fast paced, world-class games studio as Studio Support Assistant.

As the Studio Support Assistant, you will be key in helping to look after all of our studios based in central Horsham. Reporting to the Studio Support Coordinator, you will assist in ensuring the studios run smoothly on a daily basis alongside the Front of House Administrators, Buildings Manager and Buildings Assistant.

You will be a motivated, energetic and self-sufficient individual with a positive, practical and flexible outlook to your work. You will be able to deal with an array of queries from employees in an often fast paced environment, focusing on the task at hand and working well within a team.

Key Responsibilities

As the Studio Support Assistant in t his exciting role, you will be responsible for helping with the support and administration across all UK sites. You will help to manage the studio soft services and assist with the general upkeep of the studios, acting on reported issues alongside the Buildings Manager and Buildings Assistant where required.

You will have a hands-on, motivated approach and be willing to get stuck in with active, physical tasks. You will be working between our Horsham studios, working on the Front of House desks, assisting the Studio Support Coordinator and assist in covering hard services in the absence of the Buildings Assistant alongside the Studio Support Coordinator. You will be supporting with wider studio projects on an ad hoc basis delegating to and working with the Front of House Team where required, helping organise team events and helping the Studio Support Coordinator with larger studio events both internal and external. This is a varied role with a very broad scope requiring a flexible and accommodating team member.

Knowledge, Skill and Experience

Essential

• Highly organised and able to co-ordinate work and deliverables to set deadlines
• Experience of working within a team
• Experience working in customer service focused roles
• Skilled with the Microsoft Office suite of applications particularly Word, Excel and Outlook
• Skilled with numerical and literacy tasks
• Knowledge of soft services
• Ability to adapt and shift focus quickly adhering to changing priorities
• Experience with cross-departmental teams and a high level of collaboration
• Excellent communicator with a highly personable and positive attitude
• Able to be calm under pressure, handle conflict and work within a diverse and creative environment with demanding schedules
• Meticulous attention to detail
• Experience working in a busy environment
• Proactive, intuitive, and self-motivated
• Flexible and willing to get stuck into a wide variety of tasks

Desirable

• NVQ in Office Administration/ similar qualification
• Knowledge of the games industry
• Knowledge of hard services within facilities
• Experience organising corporate events
• Experience with delegating work

We offer a fully bespoke funded relocation package for you and your dependants and you’ll be supported through the process with our dedicated Relocation Specialist.

We also have an excellent range of benefits to support your work life balance, including:

• Generous holiday allowance plus full studio closure over the Christmas and New Year period, as all UK Bank holidays
• Annual discretionary studio bonus
• Defined career development pathways and personalised training support so you can truly excel in your area of expertise
• Support in Learning and Development; internal masterclasses, prestigious creative workshops to inspire and enthuse including internal programming conferences, on-site training with renowned specialists as well as global conference attendance
• Private medical and dental insurance, life insurance, permanent health insurance, critical illness cover and free health care screening
• Season ticket travel loans and cycle to work scheme
• Free bike servicing and discounted car valet service on site
• Free games and merchandise plus access to our extensive games library
• Free breakfast every day - toast, bagels, pancakes, cereals, yoghurts, fresh fruit, smoothies, juices, milkshakes and more in our fully stocked kitchen
• An employee assistance programme and onsite wellbeing sessions
• In-studio heavily subsidised massage therapy
• Discounts portal giving access to a wide range of extras such as heavily discounted home technology, travel insurance, corporate gym membership, cinema tickets, holidays, trips out and Ikea vouchers
• Amazing studio parties such as our CA Summer Festival, a Christmas Party for you and your partner plus a separate Children’s Christmas Party. We also have our wrap parties for all our releases.
• Free Japanese lessons, life drawing, creative writing and Pilates classes
• A range of CA Social events including the annual sponsored Walking Challenge to 100Km, Couch to 5k in our beautiful local park, basketball, game and movie evenings, board game club, 5-a-side football, CA Choir, Sword fighting (yes, sword fighting) and loads more
• We offer discounts with local businesses, including estate agents and local shops to support our local economy

We are Creative Assembly

We gather the greatest talent out there, coming together to craft authentic and detailed experiences of the highest quality.

We focus on our strengths and embrace our uniqueness, collaborating across teams and giving everyone the trust and respect to be masters of their craft.

Our values form the foundation of our culture and ethos:

• Quality - Everything we do is about quality, from individual actions to final products, we take pride in the detail and authenticity of all our creations.

• Focus - We focus on our strengths as a studio. Our teams might work across different projects, but our goals and vision should be clear for everyone.

• Teamwork - We are a collective who thrive working across teams, empowering each other to succeed.

• Respect - Respect at CA is given as a default, we respect each other as diverse and unique individuals, who come together to create games our fans will love.

• Trust - Alongside respect, we trust each other, our teams and our leaders as experts of their craft. Everyone is given creative autonomy and freedom to make a real contribution to our projects and our legacy.

Our studio sites have disabled access. We are an equal opportunities employer and encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, marriage or civil partnership, pregnancy or maternity, religion or belief.