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Strategic Partner Manager - Brazil

About Us

Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It’s where millions of people come together to chat, interact, and make their own entertainment.

We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and Twitter , get interviewing tips on Instagram , and discover projects we’re solving on our Blog .

About the Role

Reporting to the Partnerships Director you will work with top creators/agencies in the country, guiding regional content creator development and working on strategic programs tied to content growth. You will be the primary contact for assigned individual creators in Brazil, with the aim to bring out their untapped potential by making sure they make full use of the wide set of tools Twitch has to offer. As the ideal candidate, you are familiar with the creator market in the region, have account management experience, a customer service mentality and comfort with evolving timelines. You'll tap creators in your portfolio of Partners for business and promotional opportunities that require managing expectations across multiple teams. This role is best suited for someone who isn't flustered when they find themselves in situations where there isn't a playbook to draw from.

You Will:

• Acquire content and manage existing partners as well as their representatives
• Support and execute on Acquisition and Retention in relation to prioritized category initiatives
• Educate individual creators with maximizing their use of the service
• Support local strategic programs which provide value to broadcasters
• Surface strategic opportunities to relevant creators
• Communicate product and policy updates and moderation decisions to your assigned accounts
• Report essential performance metrics and goals in relation to assigned portfolio on an ongoing basis
• Collaborate internally to solve complex creator issues while advocating for strategic partners' needs
• Gather feedback on Twitch products and present it to team members
• Bridge the language barrier between Twitch and the local community
• Identify latest content opportunities and build growth strategies to make the most of their momentum

You Have:

• Professional fluency in Portuguese and English
• 3+ years in partner/account management or influencer marketing experience
• Availability to travel up to 30 days a year

Bonus Points

• Familiarity with Twitch as a user and broadcaster
• Project Management experience
• Experience in the Content Creator Space in sports and gaming
• Previous employment within a similar role in the online media industry
• Customer Service Experience
• Experience working under evolving circumstances
• Vision for leading new programs
• Deal negotiation experience

Perks

• Medical, Dental, Vision & Disability Insurance
• 401(k)
• Maternity & Parental Leave
• Flexible PTO
• Amazon Employee Discount
• Monthly Contribution & Discounts for Wellness Related Activities & Programs (e.g., gym memberships , off-site massages , etc.)

We are an equal opportunity employer and value diversity at Twitch. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job ID: TW7086