Staff Site Reliability Engineer
8 days ago
PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.
PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.
The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation.
It is an exciting time to be part of SIE’s Site Reliability Engineering (SRE) team! SREs operate right at the intersection of Software Engineering and Infrastructure Engineering. The SRE team strives to make the Platform a highly reliable, scalable, operable and secure product and service.
Within SIE’s Platform Hosting Engineering group, the Site Reliability Tools Engineering team is a tight-knit group of SREs that develop core observability capabilities for the PlayStation Network. The team develops Infrastructure as Code (IaC) services and works closely with developers, operations teams, security teams, and leadership to ensure the integrity of the platform.
- Customer and peer relationship focused with strong interpersonal and communication skills
- Equally adept at software development and systems engineering/operations
- Expert level experience at building, deploying and operating services at scale with a security mindset
- Hands on experience in working with distributed systems and ‘illities” (availability, reliability, scalability, etc.) of the services
- Excellent troubleshooting skills that span code, system, and network with a methodical and systematic problem-solving approach
- Execution oriented and results driven with the ability to learn new skills/technologies quickly and independently
- Demonstrated experience following software engineering best-practices
- In-depth understanding of Unix/Linux systems internals and networking
- Solid grounding in information security principles
- Experience with automation and configuration management tools
- Experience in public cloud services and deployment (AWS experience preferred)
- Strong software development experience in one of these languages: Go, Python or Java (Python and Go preferred)
- Knowledge of the software development lifecycle with experience integrating Open-Source tools
- Experienced user of one or more source code management tools (Git preferred)
- Experience with Continuous Integration and Continuous Delivery/Deployment tools like Jenkins, Bamboo, or similar
- Experience in developing tools for system configuration, deployment, and monitoring
- Experience deploying and maintaining services in AWS (CloudFormation, Route53, EC2, EKS)
- Demonstrated experience writing automation for IaC (Infrastructure as Code)
- In-depth knowledge with observability tools such as Datadog, Grafana, LightStep, Loki, and Splunk.
- Strong belief in driving operational excellence with owning efficiency and automation at the core of operations
- Experience with Kubernetes and Docker
- Experience operating in regulated environments such as PCI and SOX
- Technical certifications or other demonstrations of passion in technology (e.g., AWS Associate, open source projects, or equivalent)
- Develop internal tools to supplement or enhance capabilities of our core observability products
- Develop methods to collect telemetry from PlayStation devices and back-end services
- Build, deploy and operate a combination of open source, custom written, and vendor provided software to support the PlayStation Network platform infrastructure
- Keep abreast of new observability features, advisories, alerts, trends, and practices
- Collaborate with PlayStation engineering teams to develop mature observability capabilities
- Participate in an on-call rotation to ensure 24/7/365 availability of the tools and services delivered by the team
- BS in Computer Science, Software Engineering, or equivalent experience
- 7-10 years professional experience at scale
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